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Average Ratings 0 Ratings
Description
Amplify the voices of your customers to enhance your product decisions. Birdie serves as a centralized platform where professionals in product roles can gather and categorize feedback from various channels, utilizing AI to generate valuable insights. By assisting product-focused organizations in comprehensively understanding their customers, we facilitate the development of effective product strategies aimed at boosting acquisition, conversion, and retention rates. Our innovative SaaS platform merges advanced AI capabilities with human insight, empowering product teams to tap into vast amounts of customer feedback. This enables them to prioritize essential features, refine product offerings and positioning, uncover emerging market trends, and keep an eye on the competition. Make informed product decisions and align your development roadmap with customer insights. Use the language of your customers to enhance your product positioning and craft messages that resonate. Instead of spending excessive time sifting through data from numerous sources, invest your efforts in engaging directly with your customers to foster deeper relationships. This approach not only streamlines the analysis process but also enriches the feedback loop for continuous improvement.
Description
Project Echo serves as a platform for SaaS teams to gather customer feedback, including feature requests and bug reports. It offers a flexible feedback portal that can be set to public, private, or restricted access for users, featuring functionalities like voting, commenting, duplicate detection, identity masking, and board management tools. Teams benefit from the ability to categorize requests, utilize a drag-and-drop roadmap, and create changelog updates that inform contributors when features are launched. The platform also enables embedded feedback collection, supports custom domains, and provides a REST API along with inbound and outbound webhooks, while integrating seamlessly with tools such as Linear, Notion, Slack, and Tally. Additionally, its MCP server allows compatible AI clients, including Claude and Cursor, to read and modify requests, comments, and votes, as well as generate prompts for implementation. Users can access a free plan that includes essential features like feedback collection, roadmap management, changelog creation, API access, and MCP functionality, while a more advanced Pro plan introduces options for custom domains and personalized branding. Overall, Project Echo empowers teams to enhance their product development processes by effectively managing customer input and streamlining feedback workflows.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Claude
No
Cursor
No
Model Context Protocol (MCP)
No
Notion
No
Slack
No
Integrations
Claude
Yes
Cursor
Yes
Model Context Protocol (MCP)
Yes
Notion
Yes
Slack
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Birdie
Founded
2020
Country
United States
Website
birdie.ai/
Vendor Details
Company Name
Project Echo
Founded
2025
Country
United States
Website
www.projectecho.io
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No