Average Ratings 5,192 Ratings
Average Ratings 0 Ratings
Description
Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
Description
You are invited to experience a media intelligence product unlike any other. Signal is the only company that provides global, unlimited, real-time information and insights powered by top artificial intelligence. Signal is used by the most innovative and successful organizations around the globe to provide the best solution for media monitoring, reputation management, and market intelligence.
Signal has created a world-leading A.I. Signal has developed a world-leading A.I. platform that can understand everything it reads and extract the important information. We are building an ecosystem with our partners that is at the heart the knowledge economy. This includes everything from regulatory compliance and risk management to the development of M&A pipelines.
API Access
Has API
No
API Access
Has API
No
Integrations
AgencyAnalytics
Yes
Booker
Yes
CareCloud
Yes
DaySmart Appointments
Yes
EmpoweredESG
No
Google Business Profile
Yes
LinkedIn
Yes
Magento
Yes
Mindbody
Yes
OrthoTrac
Yes
Integrations
AgencyAnalytics
No
Booker
No
CareCloud
No
DaySmart Appointments
No
EmpoweredESG
Yes
Google Business Profile
No
LinkedIn
No
Magento
No
Mindbody
No
OrthoTrac
No
Pricing Details
$250/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Birdeye
Founded
2012
Country
United States
Website
birdeye.com
Vendor Details
Company Name
Signal Media
Country
United Kingdom
Website
www.signal-ai.com
Product Features
Brand Protection
Case Management
Yes
Domain Monitoring
No
Investigation Management
No
Marketplace Monitoring
Yes
Mobile App Monitoring
No
Paid Search Monitoring
No
Prioritization
Yes
Social Media Monitoring
Yes
Competitive Intelligence
Alerts/Notifications
Yes
Benchmarking
Yes
Competing Product Analysis
Yes
Keyword Tracking
Yes
Social Media Monitoring
Yes
Trend Analysis
Yes
Website Monitoring
Yes
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
Yes
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
Yes
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
Yes
NAP Management (Name/Address/Phone)
No
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
No
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
No
Feedback Management
Yes
Lead Engagement
No
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
SEO
A/B Testing
No
Artificial Intelligence (AI)
No
Auditing
No
Competitor Analysis
Yes
Content Management
No
Dashboard
Yes
Google Analytics Integration
No
Keyword Research Tools
No
Keyword Tracking
Yes
Link Management
No
Localization
No
Mobile Search Tracking
No
Rank Tracking
Yes
Revenue Management
No
User Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
No
Influencer Tracking
No
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
Yes
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
Yes
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Competitive Intelligence
Alerts/Notifications
No
Benchmarking
No
Competing Product Analysis
No
Keyword Tracking
No
Social Media Monitoring
No
Trend Analysis
No
Website Monitoring
No
Media Monitoring
Alerts / Notifications
No
Broadcast Media Monitoring
No
Content Translation
No
Dashboards / Reporting
No
Export Results
No
Online News Monitoring
No
Podcast Monitoring
No
Print Media Monitoring
No
Social Media Monitoring
No
Public Relations
Article Author Database
No
Auto-Update Media Lists
No
Campaign Management
No
Clippings Management
No
Communications Calendar
No
Contact Management
No
Digital Asset Management
No
Direct Mail Management
No
Email Distribution
No
Press Monitoring
No
Press Release Builder
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
