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Description

Bird, previously known as MessageBird, represents the future of CRM tailored for Marketing, Sales, and Payments, facilitating more than 5 trillion messages each year across platforms like Email, SMS, and WhatsApp. Top brands efficiently enhance their growth through Bird by engaging in tailored interactions across these channels. Innovative organizations around the globe utilize Bird's robust applications and APIs to create effective communication solutions. Start your journey today and connect with your customers seamlessly across various channels, catering to diverse use cases regardless of location. You can send marketing messages, push notifications, order confirmations, delivery updates, and much more. If operational challenges are hindering your growth, leverage automated conversations and workflows to gather essential information upfront, minimize manual tasks, establish self-service options, and direct chats to the appropriate agents. With our dependable, auto-scaling APIs, you can quickly get started with extensive documentation, comprehensive API references, and user-friendly SDKs at your disposal. Experience the power of streamlined communication and watch your business thrive.

Description

HelloSend is an omnichannel customer communication platform designed to help businesses manage SMS, MMS, WhatsApp messaging, and voice calls from one unified solution. The platform integrates seamlessly with major CRM systems, allowing sales, support, and marketing teams to communicate with customers without leaving their existing workflows. Organizations can automate outreach campaigns, personalize customer interactions, and manage responses through a centralized inbox that consolidates conversations across multiple channels. SMS marketing capabilities help businesses reach customers with high-visibility messages, while WhatsApp support enables richer communication through media sharing and interactive conversations. The platform’s voice calling functionality allows users to place calls directly from CRM records and maintain detailed communication histories. Automated messaging workflows help reduce manual effort while ensuring timely customer engagement. Real-time analytics provide visibility into campaign performance, delivery rates, and customer response behavior. Additional features such as templates, opt-in and opt-out management, and campaign tools simplify communication management at scale. HelloSend enables businesses to create more efficient and consistent customer experiences across every communication channel.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp
Activepieces
Amio
Authsignal
BigCommerce
Causal
Cognito Forms
Easyflow
Ema
Flatchr
HostBill
Make
Pipedrive
Returnista
Rows
Staffcloud
Zoho CRM
Zoho Marketing Automation
Zuhal
iController

Integrations

WhatsApp
Activepieces
Amio
Authsignal
BigCommerce
Causal
Cognito Forms
Easyflow
Ema
Flatchr
HostBill
Make
Pipedrive
Returnista
Rows
Staffcloud
Zoho CRM
Zoho Marketing Automation
Zuhal
iController

Pricing Details

$45 per month
Free Trial
Free Version

Pricing Details

$75/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bird

Founded

2011

Country

Netherlands

Website

bird.com

Vendor Details

Company Name

HelloSend

Founded

2019

Country

United States

Website

hellosend.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Deliverability

DMARC Analytics
Deliverability Alerts
Deliverability Reporting
Email Address Verification
Email Content Testing
Email Previewing
IP Blacklist Monitoring
Inbox Placement Testing
Reputation Reporting

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Verification

Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Domain Check
Mail Server Validation
Single Email Verification
Spam Trap Detection
Syntax Check

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Transactional Email

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives

No Alternatives