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Description
A virtual PBX functions as a comprehensive service that integrates all company phone numbers into one cohesive network, preserving a complete archive of client interactions and call records. This system not only enhances workflow but also boosts both employee productivity and the quality of customer service. It serves the purpose of optimizing and monitoring how employees engage with clients, while also facilitating interactions through the CRM system. With the ability to analyze the volume and quality of conversations for each employee and the organization as a whole, it helps maintain a consistently high standard of customer support. Users will benefit from a personalized account that contains extensive information about all calls, including total counts, timestamps, durations, recorded conversations, missed calls, and in-depth analytics. The availability of call recordings allows for easy access to any discussion between the manager and the client, which serves as a powerful incentive for employees to enhance their performance. Additionally, this feature streamlines the resolution of disputes and aids in the training of new staff members, ultimately fostering a more effective work environment.
Description
Callyzer is a cloud-driven solution for managing leads and telemarketing efforts, designed to assist businesses in monitoring their telecalling operations, enhancing efficiency, and fostering growth. It provides comprehensive analytics, live call oversight, integration with CRM systems, and daily performance summaries. Additional functionalities encompass an API, Zapier compatibility, management of call records, and synchronization of call recordings, all accessible through a unified dashboard for streamlined operations. Overall, Callyzer aims to optimize telemarketing processes and improve overall business performance.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Corezoid
DIKIDI Business
Microsoft Dynamics 365
Pipedrive
Podio
RemOnline
Salesforce
SmartCRM by Binotel
UTIP
Weblium
Integrations
Corezoid
DIKIDI Business
Microsoft Dynamics 365
Pipedrive
Podio
RemOnline
Salesforce
SmartCRM by Binotel
UTIP
Weblium
Pricing Details
$7.93 per month
Free Trial
Free Version
Pricing Details
$5.24 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Binotel
Founded
2011
Country
Ukraine
Website
www.binotel.ua/
Vendor Details
Company Name
Callyzer
Founded
2013
Country
India
Website
callyzer.co
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center