Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Whether dealing with custom rates, seasonal prices, fluctuating tax fees, or proration calculations, BillMaster is equipped to manage even the most intricate billing rate frameworks! You can send invoices via email to utility customers upon their request. Additionally, statements can be securely posted on an integrated website, allowing customers to access their current and past bills, make payments, and request various services from customer support, including setting up recurring ACH and credit card payments. Customize your billing statements and invoices to perfectly match your vision with numerous options for usage graphs, charts, and notes. By utilizing BillMaster’s fully integrated solution for outsourced printing, preparation, and mailing of statements, newsletters, and other documents, you can streamline your operations and cut down on overhead costs. Furthermore, Data West offers WebShare, an effective and straightforward solution for online Bill Presentment and Payment, ensuring a user-friendly experience for customers. This comprehensive approach to billing not only enhances efficiency but also improves customer satisfaction.
Description
To ensure exceptional service to your customers, your utility collection office needs a billing solution that is both adaptable and user-friendly. Regardless of whether you're managing bills for electricity, water, natural gas, or other services, the VIP Utility Billing software is designed to streamline the entire billing process. This platform is utilized by various agencies, demonstrating its flexibility to accommodate even the most intricate billing calculations and rate structures. It offers detailed insights into accounts and bills related to individual customers or landlords. Customers can conveniently manage their accounts through online bill presentations, email notifications for billing, web payments, and updates via email or text. All necessary customer information can be accessed from a single menu option, enhancing efficiency. Additionally, the system allows for customizable deposit processing that aligns with your specific policies. With easily filtered grids, you can tailor the data display and seamlessly export it to applications like Excel and Word, ensuring a smooth operational experience. Furthermore, the comprehensive nature of the software provides a robust solution to meet the evolving needs of your utility office.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Data West
Founded
1975
Country
United States
Website
www.dwcorp.com
Vendor Details
Company Name
SoftwareSolutions
Country
United States
Website
www.mysoftwaresolutions.com/solutions/utility-billing
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management