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Description

You have the option to add customer email addresses to Bill & Pay as you gather them, or you can guide your customers to create their own login, where they will provide their email during registration for your access in Bill & Pay. Alternatively, if you prefer a more direct approach, you can send invoice notifications to your customers via text message, though this may incur additional fees. Customers have the ability to log into Bill & Pay and establish automatic payments on a schedule that suits them—be it monthly, weekly, bi-monthly, or aligned with the due date of the invoice, depending on the settings you have configured. These automatic payments will cover the invoice amount, which may fluctuate. Additionally, customers who utilize autopay will receive a receipt via email once their payment is successfully processed. You can choose to print and send invoices either from QuickBooks or directly through Bill & Pay. Alternatively, if you opt to email the invoice, your customers have the flexibility to print it out and mail in their payment via check. Bill & Pay ensures that the entire payment history for each customer is available, regardless of whether the payment was made online or sent through the mail. This comprehensive tracking helps maintain clear records and enhances customer satisfaction.

Description

Experience rapid and complimentary electronic payments for your business with doxoDIRECT! Become part of the largest bill payment network across the nation. Doxo offers straightforward, secure, and swift bill payment options for your customers on any device they choose. By utilizing doxoDIRECT, both you and your customers will reap the rewards of doxo's user-friendly and mobile-optimized bill payment solution. The setup process for doxoDIRECT is not only quick but also entirely free. Enjoy fast and free direct deposit payments, along with enhanced mobile payment options via Apple Pay and applications for both iOS and Android. Benefit from real-time account validation and seamless reconciliation with no exceptions. With features like overdraft protection, auto-pay, e-billing, IVR capabilities, and a paperless billing option, the service is designed for modern convenience. An online dashboard provides real-time insights into payment details. While many billers offer payment options on their websites, most customers do not visit each biller's site every month, leading to a significant number of payments being made through alternative channels such as mail, bank payments, and cash transactions. Therefore, providers are joining doxoDIRECT to fill this gap and enhance customer engagement while simplifying the payment process. By doing so, they can significantly improve customer satisfaction and streamline their billing practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CSP Control Center Yes 
Datto RMM Yes 
Datto Workplace Yes 
DepositFix Yes 
PayTrace Yes 

Integrations

CSP Control Center No 
Datto RMM No 
Datto Workplace No 
DepositFix No 
PayTrace No 

Pricing Details

$24 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bill & Pay

Founded

1997

Country

United States

Website

www.billandpay.com

Vendor Details

Company Name

doxo

Founded

2008

Country

United States

Website

www.doxo.com

Product Features

Accounts Receivable

ACH Payment Processing Yes 
Billing & Invoicing Yes 
Check Processing No 
Collections Management Yes 
Online Payment Processing No 
Overpayment Processing Yes 
Partial Payments Yes 
Receivables Ledger Yes 
Recurring Billing Yes 

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

Product Features

Accounts Payable

Approval Process Control No 
Bank Reconciliation No 
Cash Management No 
Check Writing No 
Duplicate Payment Alert No 
Fraud Detection No 
General Ledger Entry No 
Vendor Management No 

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