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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Our expertise encompasses both economics and information technology, enabling us to leverage our diverse skills to craft tailored solutions that meet each client's specific requirements. It's important to distance yourself from individuals who diminish your aspirations, as they often come from a place of insecurity, while truly exceptional people will uplift you. The innovative Smart Restaurant concept is now enhanced with cutting-edge technology, featuring applications for seamless paperless order-taking and comprehensive table and order management systems. The captain can efficiently oversee restaurant operations, managing both customer interactions and order processing. Once an order is placed on a tablet, a kitchen order ticket is automatically generated for each department, streamlining kitchen workflow. This allows the captain to monitor and manage tables directly through the tablet interface. Our advanced POS software provides user-friendly options, including combo meals, customizable toppings, and real-time tracking for home deliveries and takeout orders. Furthermore, our system accommodates multiple payment methods simultaneously, enhancing customer convenience with features like privilege cards, cash cards, discount coupons, and smart card integrations. This blend of technology and service not only boosts operational efficiency but also elevates the dining experience for all patrons.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per location per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
Gatisofttech
Founded
2002
Country
India
Website
gatisofttech.com/smart-restaurant/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling