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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
PAR OPS™ serves as the control center for restaurant operations, consolidating critical functions into one unified, data-driven platform. Its Inventory module simplifies supply chain management, cuts waste, and ensures consistent food quality across locations. The Workforce module optimizes labor scheduling with advanced forecasting, helping operators reduce costs while improving staff satisfaction. Intelligence provides enterprise reporting, automated aggregation, and predictive analytics, while Coach delivers real-time KPI tracking and exception-based alerts to streamline daily management. Detect safeguards profitability with ticket-level theft detection and customizable alerts, while Recovery automates disputes with third-party delivery platforms like DoorDash and Uber Eats to reclaim lost revenue. Delivery insights further help operators manage DSP reconciliation, prevent downtime, and optimize performance. With features like Scan Assist, Prep Label Printing, and mobile-friendly scheduling, PAR OPS™ is both powerful and user-friendly. By saving operators 3–6% on food and labor costs, it proves its value as a scalable, future-ready operations solution.
API Access
Has API
API Access
Has API
Integrations
AllianceHCM
PAR
Pricing Details
$200 per location per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
PAR Technology
Founded
1968
Country
United States
Website
partech.com/products/par-ops/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling