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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Mirus specializes in data management and custom reporting solutions tailored for the restaurant sector. Our team seamlessly integrates and organizes data from various systems for multi-unit dining establishments. Since our inception in 1999, we have focused on enhancing business performance through customized data warehousing, robust reporting filters, automated calculations, notifications, and exceptional customer service. With a strong dedication to the restaurant industry, we are likely to have addressed the reporting challenges you encounter. We offer a holistic solution, guiding and advising clients from their initial setup through the various stages of their growth. Our commitment to constant improvement means that our developers frequently enhance the reporting engine at no extra cost. Explore our integration options and discover how our intuitive Report Writer allows you to effortlessly create impactful reports tailored to your needs, ensuring your business stays ahead. Additionally, we pride ourselves on our ability to adapt to the evolving demands of the industry, ensuring our clients always have access to the latest tools and technologies.
API Access
Has API
API Access
Has API
Integrations
FairPlanner
Figures
Kombo
Primo
Staffcloud
Pricing Details
$200 per location per month
Free Trial
Free Version
Pricing Details
$50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
Mirus Restaurant Solutions
Founded
1999
Country
United States
Website
www.mirus.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling