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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.

Description

The Mather Activation Platform empowers organizations to address the challenge of fragmented audience data by providing a comprehensive and cohesive view of first-party and subscriber information. It facilitates automated engagement and operational interactions throughout the customer journey, enhancing both revenue generation and operational efficiency. By integrating disparate audience and subscriber data, the platform creates a holistic, 360-degree perspective of each user, which serves as a reliable reference for various teams and systems. This unified data is transformed into automated marketing initiatives, which are executed through an email service provider and utilized as audience lists for both digital and traditional marketing campaigns. Teams leverage this platform to gain insights into the complete subscriber relationship, streamline the operational demands of managing lifecycle programs across different channels, and respond swiftly to potential churn, pricing adjustments, and service concerns without the hassle of amalgamating data from various sources. Additionally, it establishes a dependable groundwork for AI activation within their technological ecosystem, leveraging trustworthy data for informed decision-making and strategic actions. As a result, organizations can enhance their overall performance by effectively utilizing a single source of truth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Sophi Paywall

Integrations

Sophi Paywall

Pricing Details

$200 per location per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bikky

Founded

2017

Country

United States

Website

www.bikky.com

Vendor Details

Company Name

Mather

Founded

2002

Country

United States

Website

www.mathereconomics.com/mather-activation-platform/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Alternatives

Alternatives

No Alternatives