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ease
features
design
support

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Description

Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.

Description

Unlock the ultimate strategy for your business by combining guest information with our innovative software to identify and seize sales opportunities. Experience a comprehensive and targeted marketing approach that elevates guest interactions and propels your business toward success. Your guests are of utmost importance, and we assist you in crafting personalized customer journeys that begin from their initial discovery of your brand, continue through the purchase process, and extend to tailored engagement methods. With our integrated platform, you can boost guest loyalty by focusing on your core strengths. Each guest is distinct, and our system empowers you to categorize them based on purchasing habits, geographical location, and up-to-the-minute insights. Say goodbye to ineffective blanket promotions and embrace the power of personalized loyalty initiatives while fine-tuning your menu offerings to ensure your guests feel valued. Even if you have the necessary ingredients for success, the sheer volume of data can be daunting. Gain a comprehensive understanding of your guests' preferences and engagement patterns, enabling you to adapt your menus, fine-tune loyalty programs, and enhance revenue across all ordering platforms. By making informed adjustments, you'll not only meet but exceed your guests' expectations, ensuring lasting relationships and encouraging repeat visits.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail

Integrations

Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail

Pricing Details

$200 per location per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bikky

Founded

2017

Country

United States

Website

www.bikky.com

Vendor Details

Company Name

GoGoGuest

Founded

2016

Country

United States

Website

gogoguest.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Alternatives

Alternatives

iRewards Reviews

iRewards

Global Hospitality Solutions