Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.

Description

Stay engaged with your team while on the move using SmartTask's mobile application! You can assign tasks, leave comments, and receive notifications for tasks you are monitoring. Enhance your tasks by incorporating additional details through customizable fields such as Dropdowns, Text, Numbers, or Dates. For tracking spontaneous tasks alongside custom fields and timelines, the Tasklist view is highly favored. The Activity view provides a comprehensive log of changes made to tasks, detailing who made alterations and when. Users can only comment on a task if the Comment Only feature is activated. Feel free to pose questions or provide additional information within task comments. You can also set time estimates for individual tasks, which will be aggregated to help gauge the project's overall budget. Easily filter data across various projects and save your preferred filters for future use. The calendar view offers clear insight into upcoming deadlines and significant events. You can also invite external collaborators, such as clients, vendors, and third-party individuals, to collaborate effectively. The tasklist can be filtered using multiple options, allowing for a tailored view of your project management. By using these features, you can streamline communication and enhance productivity within your team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow No 
Integrately No 
KonnectzIT No 
Make No 
NetDocuments Yes 
Pabbly Connect No 
Stackreaction No 
Vergic Engage No 
iManage Yes 

Integrations

Easyflow Yes 
Integrately Yes 
KonnectzIT Yes 
Make Yes 
NetDocuments No 
Pabbly Connect Yes 
Stackreaction Yes 
Vergic Engage Yes 
iManage No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/workflow-management/

Vendor Details

Company Name

Softronics

Founded

2016

Country

India

Website

www.smarttask.io

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Alternatives

Yoroflow Reviews

Yoroflow

Yorosis Technologies

Alternatives

Contextine Case Management Reviews

Contextine Case Management

Contextine Solutions
 Compliance Star Reviews

Compliance Star

Thistle Initiatives
COREDINATE Reviews

COREDINATE

Coredinate
Insight Legal Reviews

Insight Legal

Insight Legal Software
QFactor Reviews

QFactor

Qfactor LLC