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Description
A 50% decrease in high bill inquiries has led to improved customer satisfaction. By proactively identifying cases that may lead to customer support needs, companies can preemptively address concerns. Implementing straightforward, timely, and actionable notifications offers a sophisticated method to engage with customers proactively, which helps lower the number of incoming calls. Providing tailored, proactive explanations for those who experience unexpectedly high bills prepares customers for potential changes in their energy usage patterns. Additionally, notifying customers about upcoming seasonal transitions and offering energy-saving suggestions can further enhance their experience. Integration with Google Home and Amazon Echo allows for personalized insights, enabling customers to inquire about billing, outages, itemization of appliances, bill forecasts, utility programs, and much more. Call center representatives often face challenges when addressing bill-related inquiries, which can lead to expensive escalations and unnecessary truck rolls. The Bidgely Bill Analyzer, an AI-driven tool for customer service representatives, equips agents with detailed appliance-level usage data for each customer, enhancing their ability to resolve issues effectively. In doing so, it not only streamlines the support process but also fosters a more informed and satisfied customer base.
Description
Take charge of your energy usage and emissions with Enmon.
Enmon is a comprehensive platform designed for energy and sustainability management, integrating advanced software, hardware, and expertise in energy. It provides real-time data to help you measure, reduce energy consumption and costs, while also minimizing CO2 emissions.
By centralizing all your energy-related documents and invoices, you benefit from secure storage, convenient access, and automated data entry that enhances the efficiency of your energy management practices.
With real-time monitoring of energy consumption, you can receive immediate notifications for any irregularities, track usage patterns, and implement strategies to cut costs effectively.
You can also keep a precise record of your carbon footprint to ensure compliance, generate detailed reports, and improve transparency with your stakeholders.
Furthermore, our platform simplifies energy billing for tenants, allowing for accurate cost distribution, fostering a transparent billing process, and boosting tenant satisfaction. With Enmon, you gain full control over your utility bill management, empowering you to make informed decisions that benefit both your organization and the environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bidgely
Country
United States
Website
www.bidgely.com
Vendor Details
Company Name
Enmon
Founded
2018
Country
Czech Republic
Website
www.enmon.tech
Product Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Emissions Management
Allowance Management
Automatic CO2 Calculation
Emission Inventory
Emission Reduction Planning
Emissions Monitoring
Emissions Trading
Frequency-Based Tasks
Permit Level Maintenance
Risk Management
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
Sustainability
Audit Management
Benchmarking
Compliance Management
Corrective Actions (CAPA)
Emissions Management
Employee Training
Energy Management
Incident Management
KPIs
Performance Metrics
Stakeholder Engagement
Supplier Management
Waste Management