Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A 50% decrease in high bill inquiries has led to improved customer satisfaction. By proactively identifying cases that may lead to customer support needs, companies can preemptively address concerns. Implementing straightforward, timely, and actionable notifications offers a sophisticated method to engage with customers proactively, which helps lower the number of incoming calls. Providing tailored, proactive explanations for those who experience unexpectedly high bills prepares customers for potential changes in their energy usage patterns. Additionally, notifying customers about upcoming seasonal transitions and offering energy-saving suggestions can further enhance their experience. Integration with Google Home and Amazon Echo allows for personalized insights, enabling customers to inquire about billing, outages, itemization of appliances, bill forecasts, utility programs, and much more. Call center representatives often face challenges when addressing bill-related inquiries, which can lead to expensive escalations and unnecessary truck rolls. The Bidgely Bill Analyzer, an AI-driven tool for customer service representatives, equips agents with detailed appliance-level usage data for each customer, enhancing their ability to resolve issues effectively. In doing so, it not only streamlines the support process but also fosters a more informed and satisfied customer base.

Description

We hold the conviction that individuals should never incur charges for energy they do not use or unnecessarily waste due to ignorance. To uphold this fundamental principle, we aim to offer products and services that are not only of exceptional value but also user-friendly. Our software integrates your energy bills and consumption data into a single platform, enabling validation and analysis that pinpoint opportunities for cutting back on energy usage and lowering costs. Daily, we collaborate with energy managers, brokers, consultants, and property owners to ensure they can provide dependable energy solutions to their clients. Our tenant billing solutions guarantee precise and prompt charges for tenants, streamlining revenue collection while minimizing potential billing conflicts. Furthermore, we focus on the installation and upkeep of metering and sub-metering systems, along with the meticulous gathering of meter data that yields detailed insights into energy usage patterns and timing. By fostering this approach, we not only enhance accountability but also promote a more sustainable energy future for everyone involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management

Integrations

Itron Enterprise Meter Data Management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bidgely

Country

United States

Website

www.bidgely.com

Vendor Details

Company Name

Senselogix

Founded

2009

Country

United Kingdom

Website

energylogix.com

Product Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Product Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Alternatives

Alternatives

eSight Reviews

eSight

eSight Energy
EnergyVIEW Reviews

EnergyVIEW

SystemView
E360 Reviews

E360

Sanalife