Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BidCrafter Auction Software serves as the maestro of contemporary trade, skillfully facilitating smooth online auctions with remarkable expertise. It enables organizations to design customized auction experiences that range from reverse to forward auctions, breaking barriers with its support for multiple currencies. The Employee Master feature orchestrates effective workforce management, while the Role Menu expertly manages access permissions as if conducting a finely-tuned orchestra. Party Master enhances stakeholder collaboration, fostering an atmosphere of transparency, while the Dashboard gracefully provides real-time insights into auction dynamics. The Create Auction tool streamlines the setup process, Conduct Auction guarantees equitable practices, and the Reports feature offers valuable strategic direction. With Live Bidding injecting excitement into the auctions, the Auction List organizes the catalog efficiently. The Accepted Auction feature wraps up proceedings by archiving successful transactions. BidCrafter stands as the expert in digital commerce, crafting harmonious experiences that lead to efficiency and success, ultimately transforming the auction landscape into a thriving marketplace.

Description

Enhance your customer service experience using Cisco Finesse, a state-of-the-art desktop solution designed for both agents and supervisors that fosters collaboration among the teams interacting with your service organization. With its user-focused design, Finesse not only boosts the satisfaction levels of customer care representatives but also seamlessly integrates with the Cisco Collaboration suite while adhering to industry standards. The platform enables cost-effective customization of agent and supervisor interfaces via open web 2.0 APIs, making it simple to incorporate additional value-added applications. Cisco Finesse merges conventional contact center capabilities into a lightweight, browser-based desktop, eliminating the need for client-side installations. It offers a single, adaptable interface, or cockpit, which grants customer care providers swift access to various resources and information, ultimately leading to quicker and more precise service delivery. Furthermore, this innovative solution makes it easier for teams to communicate and collaborate effectively, enhancing overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix

Integrations

Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

YASH COMPUTECH SOLUTION PRIVATE LIMITED

Founded

2014

Country

India

Website

ycsin.com

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/contact-center/finesse/index.html

Product Features

Auction

Absentee Bidding
Alerts/Notifications
Bid Management
Billing & Invoicing
Buy Now Option
Dutch Auction
Inventory Management
Live Auction
Membership Management
Nonprofit / Fundraising
Online Auction
Online Bidding
Online Ticket Sales
Proxy Bidding
Reverse Bidding
Silent Auction
Watch List
Website Management
White Label

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Briskon E-Auction Reviews

Briskon E-Auction

Briskon Technologies Private Limited

Alternatives

Auktion:NG Auktionssoftware Reviews

Auktion:NG Auktionssoftware

OnSite.org internet services