Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BidCrafter Auction Software serves as the maestro of contemporary trade, skillfully facilitating smooth online auctions with remarkable expertise. It enables organizations to design customized auction experiences that range from reverse to forward auctions, breaking barriers with its support for multiple currencies. The Employee Master feature orchestrates effective workforce management, while the Role Menu expertly manages access permissions as if conducting a finely-tuned orchestra.
Party Master enhances stakeholder collaboration, fostering an atmosphere of transparency, while the Dashboard gracefully provides real-time insights into auction dynamics. The Create Auction tool streamlines the setup process, Conduct Auction guarantees equitable practices, and the Reports feature offers valuable strategic direction.
With Live Bidding injecting excitement into the auctions, the Auction List organizes the catalog efficiently. The Accepted Auction feature wraps up proceedings by archiving successful transactions. BidCrafter stands as the expert in digital commerce, crafting harmonious experiences that lead to efficiency and success, ultimately transforming the auction landscape into a thriving marketplace.
Description
Enhance your customer service experience using Cisco Finesse, a state-of-the-art desktop solution designed for both agents and supervisors that fosters collaboration among the teams interacting with your service organization. With its user-focused design, Finesse not only boosts the satisfaction levels of customer care representatives but also seamlessly integrates with the Cisco Collaboration suite while adhering to industry standards. The platform enables cost-effective customization of agent and supervisor interfaces via open web 2.0 APIs, making it simple to incorporate additional value-added applications. Cisco Finesse merges conventional contact center capabilities into a lightweight, browser-based desktop, eliminating the need for client-side installations. It offers a single, adaptable interface, or cockpit, which grants customer care providers swift access to various resources and information, ultimately leading to quicker and more precise service delivery. Furthermore, this innovative solution makes it easier for teams to communicate and collaborate effectively, enhancing overall operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Integrations
Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
YASH COMPUTECH SOLUTION PRIVATE LIMITED
Founded
2014
Country
India
Website
ycsin.com
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/contact-center/finesse/index.html
Product Features
Auction
Absentee Bidding
Alerts/Notifications
Bid Management
Billing & Invoicing
Buy Now Option
Dutch Auction
Inventory Management
Live Auction
Membership Management
Nonprofit / Fundraising
Online Auction
Online Bidding
Online Ticket Sales
Proxy Bidding
Reverse Bidding
Silent Auction
Watch List
Website Management
White Label
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management