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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Benchmark Intelligence offers a platform for customer feedback and surveys via SMS, specifically designed for physical retail establishments. Our innovative system gathers insights through automated, intelligent text surveys. Additionally, we enable two-way SMS communication, allowing businesses to connect with dissatisfied customers and enhance their overall experience. This proactive approach ensures that concerns are addressed promptly, fostering better customer relationships.

Description

Every day, thousands of individuals engage in meaningful dialogues, raise funds, and address critical topics through text messaging, which boasts an engagement rate 45 times greater than that of emails or phone calls, as highlighted by various case studies. Peerly’s Peer to Peer platform facilitates this process by empowering your volunteers or agents to connect with thousands of people through direct text conversations. P2P, or person-to-person texting, allows for genuine one-on-one interactions. With Peerly’s innovative technology, you can effectively engage large groups of individuals who have opted in, initiating valuable real-time discussions with countless participants. Each agent can manage thousands of conversations daily, reach out to potential new donors, and gather insights using our survey toolkit. By utilizing our P2P platform, you can easily initiate outbound texts to your opt-in audience's smartphones and spark live, two-way conversations swiftly. The user-friendly Peerly P2P interface simplifies the process of responding to messages and overseeing ongoing discussions, making engagement more effective than ever before. This approach not only enhances outreach efforts but also fosters a deeper connection with your audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50 to 100 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Benchmark Intelligence

Founded

2021

Country

United States

Website

usebenchmark.com

Vendor Details

Company Name

Peerly

Country

United States

Website

peerly.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Product Features

Political Campaign

Campaign Analysis No 
Conservative No 
Contact Management No 
Contribution Tracking No 
Demographic Data No 
Donor Targeting No 
Email Marketing No 
Event Calendar No 
Fundraising Management No 
Mapping No 
Non-Partisan No 
Online Payment Processing No 
Progressive No 
Staff Management No 
Volunteer Management No 
Voter Database No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

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