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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Benchmark Intelligence offers a platform for customer feedback and surveys via SMS, specifically designed for physical retail establishments. Our innovative system gathers insights through automated, intelligent text surveys. Additionally, we enable two-way SMS communication, allowing businesses to connect with dissatisfied customers and enhance their overall experience. This proactive approach ensures that concerns are addressed promptly, fostering better customer relationships.

Description

Every day, thousands of individuals engage in meaningful dialogues, raise funds, and address critical topics through text messaging, which boasts an engagement rate 45 times greater than that of emails or phone calls, as highlighted by various case studies. Peerly’s Peer to Peer platform facilitates this process by empowering your volunteers or agents to connect with thousands of people through direct text conversations. P2P, or person-to-person texting, allows for genuine one-on-one interactions. With Peerly’s innovative technology, you can effectively engage large groups of individuals who have opted in, initiating valuable real-time discussions with countless participants. Each agent can manage thousands of conversations daily, reach out to potential new donors, and gather insights using our survey toolkit. By utilizing our P2P platform, you can easily initiate outbound texts to your opt-in audience's smartphones and spark live, two-way conversations swiftly. The user-friendly Peerly P2P interface simplifies the process of responding to messages and overseeing ongoing discussions, making engagement more effective than ever before. This approach not only enhances outreach efforts but also fosters a deeper connection with your audience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50 to 100 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Benchmark Intelligence

Founded

2021

Country

United States

Website

usebenchmark.com

Vendor Details

Company Name

Peerly

Country

United States

Website

peerly.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Product Features

Political Campaign

Campaign Analysis
Conservative
Contact Management
Contribution Tracking
Demographic Data
Donor Targeting
Email Marketing
Event Calendar
Fundraising Management
Mapping
Non-Partisan
Online Payment Processing
Progressive
Staff Management
Volunteer Management
Voter Database

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

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