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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Benchmark Intelligence offers a platform for customer feedback and surveys via SMS, specifically designed for physical retail establishments. Our innovative system gathers insights through automated, intelligent text surveys. Additionally, we enable two-way SMS communication, allowing businesses to connect with dissatisfied customers and enhance their overall experience. This proactive approach ensures that concerns are addressed promptly, fostering better customer relationships.

Description

Hyouka is an innovative customer survey platform that employs AI-driven cameras alongside concise questionnaires to extract valuable insights that propel business growth. By effectively capturing the attention of customers and fostering improved business strategies, Hyouka empowers companies to gain a deeper understanding of their clientele. The system offers dynamic and interactive surveys, leveraging advanced AI technology to enrich the overall customer experience. Particularly advantageous for physical retail locations, Hyouka delivers crucial insights into consumer preferences and behaviors, enabling businesses to stay ahead of changing market trends. Designed with user-friendliness in mind, it allows for a smooth integration into existing operations. Additionally, Hyouka provides strategic support for creating direct links for customer reviews and outlines methods to boost feedback collection, which assists businesses in enhancing their online visibility and drawing in new clientele. As a result, companies using Hyouka can refine their marketing approaches and better meet the needs of their customers.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50 to 100 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Benchmark Intelligence

Founded

2021

Country

United States

Website

usebenchmark.com

Vendor Details

Company Name

Hyouka

Founded

2023

Country

Japan

Website

www.hyouka-ai.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
SurveyOL Reviews

SurveyOL

SurveyOL.com