Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

BellDesk AI is an innovative cloud-based platform designed to streamline hotel bell-desk operations and enhance guest services, particularly for managing luggage and service requests. Guests can easily reach out to Sophie, an AI concierge, via voice, text, or the dedicated app; Sophie is equipped to understand voice commands in over 20 languages and facilitate in-app requests in five different languages. All requests are efficiently directed to hotel staff for prompt action. Staff members utilize a mobile interface to log their shifts, review and accept tasks, document luggage intake and storage, and maintain communication with the dispatch team. Furthermore, managers are able to oversee real-time activities, evaluate service-level metrics, assess departmental performance, track guest feedback, and view staff rankings, all while conducting queries for operational data using straightforward language. BellDesk AI integrates seamlessly with Oracle OPERA Cloud to access essential guest details like names, room numbers, and stay durations. Additionally, the platform offers SMS notifications and tailored onboarding processes for hotels and resorts, ensuring a smooth implementation and enhanced guest experiences. By leveraging advanced technology, BellDesk AI not only improves operational efficiency but also elevates the overall guest experience.

Description

Front desks can run five day-to-day services in vFound from any browser. A hotel, campus, office or event chooses Lost & Found, Parcels, Checkroom, Equipment or Visitors by venue. Staff photograph found property, scan delivery labels, issue QR checkroom tickets, lend equipment and sign visitors in without installing an app. Guest and staff records share one workspace, team roles and audit history. vFound AI turns photos and labels into draft records, searches for likely matches, translates messages and helps check claims, while staff approve every action. The suite includes unlimited team members and records, CSV reports, signed handovers, public and private guest pages, twelve guest languages, channel alerts, a REST API and signed webhooks. Prices are per product and per venue, billed yearly. The selected products start with one shared 14-day trial after a valid card is added.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Chat No 
Microsoft Teams No 
Slack No 

Integrations

Google Chat Yes 
Microsoft Teams Yes 
Slack Yes 

Pricing Details

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Yes 
Free Version No 

Pricing Details

US$504/year per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

72Knots.AI LLC

Founded

2026

Country

United States

Website

belldeskai.com

Vendor Details

Company Name

vFound

Founded

2019

Country

Canada

Website

vfound.io

Product Features

Product Features

Lost and Found

Access Control Yes 
Automatic Matching Yes 
Category Management Yes 
Claims Management Yes 
Cross-Database Search No 
Document Management No 
Historical Reporting Yes 
Image Recognition Yes 
Inventory Management Yes 
Self Service Portal Yes 
Shipping Management No 
Unclaimed Items Management Yes 

Alternatives

Alternatives

vFound Parcels Reviews

vFound Parcels

Naltyx Data and Marketing Consulting
ninexhoomie Reviews

ninexhoomie

Ninexfold Agency LLP
Lokate AI Reviews

Lokate AI

Lokate AI Technologies
HotelFlexi Reviews

HotelFlexi

NovaX AI
5.0 out of 5 stars