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Description
BellDesk AI is an innovative cloud-based platform designed to streamline hotel bell-desk operations and enhance guest services, particularly for managing luggage and service requests. Guests can easily reach out to Sophie, an AI concierge, via voice, text, or the dedicated app; Sophie is equipped to understand voice commands in over 20 languages and facilitate in-app requests in five different languages. All requests are efficiently directed to hotel staff for prompt action. Staff members utilize a mobile interface to log their shifts, review and accept tasks, document luggage intake and storage, and maintain communication with the dispatch team. Furthermore, managers are able to oversee real-time activities, evaluate service-level metrics, assess departmental performance, track guest feedback, and view staff rankings, all while conducting queries for operational data using straightforward language. BellDesk AI integrates seamlessly with Oracle OPERA Cloud to access essential guest details like names, room numbers, and stay durations. Additionally, the platform offers SMS notifications and tailored onboarding processes for hotels and resorts, ensuring a smooth implementation and enhanced guest experiences. By leveraging advanced technology, BellDesk AI not only improves operational efficiency but also elevates the overall guest experience.
Description
Clock PMS+ represents a modern, comprehensive cloud-driven property management system tailored specifically for hotels. Created by Clock Software, this platform encompasses a variety of functionalities, including point of sale, front desk operations, customer self-service options, booking management, accounting features, a channel manager, event planning tools, and more. Additionally, it provides an extensive array of engagement tools and guest-oriented functionalities, along with fully automated online distribution, rate intelligence, and a hotel food and beverage POS system. By utilizing Clock PMS+, hotels can empower guests with greater control over their experiences while simultaneously boosting staff productivity, which ultimately leads to enhanced satisfaction for both guests and customers alike. This innovative solution not only streamlines operations but also adapts to the evolving needs of the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
4SUITES
No
Atomize
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
Chekin
No
DigitalGuest
No
EasyWay
No
Facebook
No
Google Maps
No
Integrations
4SUITES
Yes
Atomize
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
Chekin
Yes
DigitalGuest
Yes
EasyWay
Yes
Facebook
Yes
Google Maps
Yes
Pricing Details
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
72Knots.AI LLC
Founded
2026
Country
United States
Website
belldeskai.com
Vendor Details
Company Name
Clock Software
Founded
1996
Country
Bulgaria
Website
www.clock-software.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
