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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Be Safe - Work Alone Monitoring gives Canadian employers a structured way to protect people who work by themselves in remote, field, after-hours, or public-facing roles. Employees use supported mobile devices for configured check-ins, while safety teams see shift-level status, GPS location, missed check-ins, panic alerts, and escalation progress in one supervisor view. The service includes 24/7 human monitoring. When an alert requires action, Be Safe follows the organization's configured escalation plan and contacts designated responders or emergency services as appropriate; Be Safe does not supply emergency responders. For locations with weak cellular service, compatible satellite communicators and connectivity can extend supported workflows, subject to separate device, connectivity, and service requirements. Optional paired RKI GX-3R Pro workflows can surface supported gas readings, alarms, and man-down events. Reporting and audit-ready activity records help teams document their work-alone program without claiming or guaranteeing regulatory compliance.

Description

ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29.99/month/user
Pricing scales in real-time with actual usage to to provide the best ROI
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Be Safe - Work Alone Monitoring

Founded

2022

Country

Canada

Website

be-safe.ca

Vendor Details

Company Name

Cacti

Website

www.cacticom.com

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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