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Description
Transforming the relationship between brands and consumers through innovative connections and creativity is essential. The demands of your consumers are constantly changing, and we adapt alongside them. Collect a diverse range of user-generated content (UGC), such as customer feedback, visual media, and inquiries from shoppers. Utilize our sampling services and community to gather more content quickly. Engage with shoppers at the onset of their purchasing journey. Identify consumers while they are actively shopping and provide them with an exceptional shopping experience. Enhance your search traffic by showcasing genuine customer content that appeals to search engines. Be present during all significant moments that influence purchasing decisions. Forge connections that empower individuals to shop with assurance, regardless of their location. Ensure that relevant content is accessible whenever and wherever consumers conduct their research — whether in-store, online on your site, or through social media platforms worldwide. Harness buyer insights effectively; discover valuable information about your customers with our comprehensive tools. This knowledge allows you to design superior products, craft impactful marketing strategies, and deliver captivating shopping experiences that resonate with your audience. Moreover, by staying attuned to consumer trends, you can continuously refine your approach to meet their evolving expectations.
Description
Candid™ stands at the forefront of Visual Commerce innovation, allowing brands to narrate their stories through the perspectives of their most passionate supporters. By integrating genuine photos and videos directly into product pages and social media advertisements, it fosters a vibrant and engaging community that drives sales. Leverage machine vision technology to analyze trends in the content you share and assess its effectiveness. This solution is both scalable and efficient, enabling brands to interact with their followers and easily seek their explicit consent to promote their narratives across various digital platforms, including social ads and additional channels. All four engagement methods—hashtags, link-based requests, direct outreach, and replies—are incorporated along with real-time performance metrics. Expand your social storytelling by connecting directly with your most dedicated fans for their explicit consent. Easily reach out to content creators on platforms like Instagram and Twitter to obtain the necessary permissions, all managed through a user-friendly team dashboard. Additionally, streamline the process of acquiring usage rights by allowing direct uploads on product pages or through emails sent after purchases, making it even simpler to share compelling fan-generated content.
API Access
Has API
API Access
Has API
Integrations
AcuitySpark
Bitergia Analytics
Canopy
ChannelMix
Chatdesk
Commanders Act
Foyer
Fresh Relevance
Google Analytics
Magento
Integrations
AcuitySpark
Bitergia Analytics
Canopy
ChannelMix
Chatdesk
Commanders Act
Foyer
Fresh Relevance
Google Analytics
Magento
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$249 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bazaarvoice
Founded
2005
Country
United States
Website
www.bazaarvoice.com
Vendor Details
Company Name
Candid
Founded
2012
Country
Canada
Website
www.getcandid.com/products/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling