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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Provide exceptional remote security and support services by developing standardized offerings aimed at enhancing clients’ security frameworks. Featuring the first RMM tool integrated with a security assessment capability, Managed Service Providers (MSPs) can effortlessly evaluate their clients’ networks and suggest appropriate services tailored to their needs. Administrate and oversee all client networks via a unified dashboard, while automating and scheduling routine operations, addressing issues with over 200 ready-made scripts, and delivering robust multi-layered security solutions without disruption. Quickly tackle client concerns using our complimentary remote IT support tool and maintain oversight of activities through the PSA ticketing system you prefer. In addition, detailed, customizable reports allow MSPs to effectively showcase their value and impact to clients, reinforcing trust and satisfaction in the services provided. This comprehensive approach not only fortifies security but also enhances overall client relationships.

Description

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
Splashtop Remote Support
Teamstack
Xero
e-automate

Integrations

ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
Splashtop Remote Support
Teamstack
Xero
e-automate

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$110 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Barracuda

Founded

2003

Country

United States

Website

barracudamsp.com/product-details/barracuda-rmm-remote-monitoring-management/

Vendor Details

Company Name

Naverisk

Founded

2007

Country

New Zealand

Website

www.naverisk.com

Product Features

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

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