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features
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Description

Elevate your law practice by incorporating a team of Virtual Legal Receptionists who seamlessly integrate into your operations as an essential part of your firm. Our dedicated professionals excel at impressing your callers, conducting client intake processes, vetting solicitors, and freeing up valuable time for attorneys. Simply forward your calls to the designated phone number we provide, and watch as our Virtual Legal Receptionist team works their exceptional skills. We guarantee that your calls will never be placed on hold for other inquiries. Additionally, any updates to your account will be implemented within 24 hours. Connect with our Growth Solutions Strategist to explore how Back Office Betties can assist your law firm in reaching its objectives and enhancing overall efficiency. You'll be amazed at the difference we can make in your workflow and client interactions.

Description

A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am LawPay
Acuity Scheduling
Calendly
ClientRock
Clio
PracticePanther Law Practice Software
Setmore
YouCanBookMe

Integrations

8am LawPay
Acuity Scheduling
Calendly
ClientRock
Clio
PracticePanther Law Practice Software
Setmore
YouCanBookMe

Pricing Details

$309 per month
Free Trial
Free Version

Pricing Details

$61.78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Back Office Betties

Founded

2014

Country

United States

Website

backofficebetties.com

Vendor Details

Company Name

Verbatim Telephone Answering Service

Founded

1997

Country

United Kingdom

Website

verbatim-cc.co.uk

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