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Average Ratings 0 Ratings

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ease
features
design
support

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Description

There’s no requirement to have coding skills, as our user-friendly interface is designed to make creation effortless. With Botnation, you can quickly get started using templates or by following our tutorials. The platform allows for a seamless experience without any coding—simply drag, drop, copy, or paste, and even collaborate in real-time. It strikes a perfect balance between simplicity and power, letting you integrate your chatbot with the tools you already utilize through various plugins and connectors. You can store valuable data collected by the bot in your CRM and leverage API data within your chatbot easily. Design marketing funnels, set your key performance indicators, and perform A/B testing on your content to enhance effectiveness. Our algorithm provides tailored recommendations to guide your strategy. All necessary tools for monitoring, analyzing, and advancing your chatbot are readily available. For the best customer support experience, it’s ideal to combine chatbots with human advisors, and Botnation presents a comprehensive solution featuring its enhanced live-chat module for seamless transitions between bots and human operators. This combination ensures that user inquiries are handled efficiently, providing a superior service experience.

Description

Through our partnerships with various companies, we have developed expertise in Digital Customer Care across a wide range of industries. By actively listening to your customers and adopting a Customer Centric approach, you can stay informed about trends on platforms like Facebook, Instagram, Twitter, and Google My Business through a unified interface, thereby enhancing your online reputation. LiveChat enables immediate interaction with clients, offering options for quick communication through Chat, a personal touch via VideoChat, or an emotional connection through VoiceChat. Support can be provided to clients across any platform, as operators can assist from their mobile devices using the LiveHelp App or any other application. All interactions, regardless of the channel, are seamlessly integrated into the LiveHelp Suite, where they are assigned to operators based on personalized criteria, ensuring efficient service delivery. This comprehensive system not only streamlines communication but also fosters stronger relationships with your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WordPress
Facebook
Gmail
Make
Salesforce
Shopify
Zendesk

Integrations

WordPress
Facebook
Gmail
Make
Salesforce
Shopify
Zendesk

Pricing Details

$9 per month
Free Trial
Free Version

Pricing Details

$5.90 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BOTNATION.AI

Founded

2016

Country

France

Website

botnation.ai/en/

Vendor Details

Company Name

Sostanza

Founded

2004

Country

Italy

Website

www.livehelp.it/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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