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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.

Description

OpenFlows WorkSuite combines Bentley's premier hydraulics and hydrology tools, OpenFlows Water and OpenFlows Sewer, into a comprehensive package designed for the planning, design, and analysis of water distribution, sanitary, and combined sewer systems. This integrated solution empowers both small and large utilities, along with engineering consultants, to develop detailed models of water networks while allowing them to test various scenarios, monitor asset performance, and meet regulatory standards. Featuring enhanced interoperability and geospatial integration, the offering facilitates analysis for fire flow and water quality, optimizes energy and capital costs in water distribution systems, and provides flood depth/velocity assessments, wet-weather calibration, and SCADA data integration for sewer and storm systems. Users can choose from three levels of service: Standard (with 1,000 pipes), Advanced (5,000 pipes), and Ultimate (unlimited pipes), each tier offering progressively greater modeling capabilities. Additionally, this flexibility allows users to select the most suitable package for their specific needs and project requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$3,870 per year
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Black Mountain Software

Founded

1993

Country

United States

Website

www.blackmountainsoftware.com/products/utility-billing-software/

Vendor Details

Company Name

Bentley

Founded

1984

Country

United States

Website

www.bentley.com/software/openflows-worksuite/

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

Product Features

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