Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.
Description
OpenFlows WorkSuite combines Bentley's premier hydraulics and hydrology tools, OpenFlows Water and OpenFlows Sewer, into a comprehensive package designed for the planning, design, and analysis of water distribution, sanitary, and combined sewer systems. This integrated solution empowers both small and large utilities, along with engineering consultants, to develop detailed models of water networks while allowing them to test various scenarios, monitor asset performance, and meet regulatory standards. Featuring enhanced interoperability and geospatial integration, the offering facilitates analysis for fire flow and water quality, optimizes energy and capital costs in water distribution systems, and provides flood depth/velocity assessments, wet-weather calibration, and SCADA data integration for sewer and storm systems. Users can choose from three levels of service: Standard (with 1,000 pipes), Advanced (5,000 pipes), and Ultimate (unlimited pipes), each tier offering progressively greater modeling capabilities. Additionally, this flexibility allows users to select the most suitable package for their specific needs and project requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$5000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$3,870 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Black Mountain Software
Founded
1993
Country
United States
Website
www.blackmountainsoftware.com/products/utility-billing-software/
Vendor Details
Company Name
Bentley
Founded
1984
Country
United States
Website
www.bentley.com/software/openflows-worksuite/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes