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Description

Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.

Description

Quit wasting money on expensive billing software! MuniBilling offers an excellent solution that simplifies your processes and enhances your operational efficiency. This cloud-based utility billing software, along with its comprehensive CIS toolkit, enables customers to easily enroll, pay, and view their sewer bills conveniently. Ideal for any service or fee, this versatile web-based billing system supports unlimited rates and tiers. MuniBilling also boasts seamless integration with automated meter reading devices, various accounting software, GIS applications, third-party software, and more, making it an optimal choice for businesses looking to improve their billing operations. By choosing MuniBilling, you can reduce costs while providing exceptional service to your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 
Quicken No 
Rent Manager No 
Sage Accounting No 

Integrations

QuickBooks Online Yes 
Quicken Yes 
Rent Manager Yes 
Sage Accounting Yes 

Pricing Details

$5000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Black Mountain Software

Founded

1993

Country

United States

Website

www.blackmountainsoftware.com/products/utility-billing-software/

Vendor Details

Company Name

Crestline Software

Founded

2012

Country

United States

Website

www.munibilling.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

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