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Description
BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.
Description
Uptrace is an observability platform built on OpenTelemetry that enables users to track, comprehend, and enhance intricate distributed systems effectively. With a single, streamlined dashboard, you can oversee your entire application stack efficiently. This setup provides a swift view of all services, hosts, and systems in one place. The distributed tracing feature allows you to follow the journey of a request as it flows through various services and components, highlighting the timing of each operation along with any logs and errors that arise in real-time. Through metrics, you can swiftly gauge, visualize, and monitor a variety of operations using tools such as percentiles, heatmaps, and histograms. By receiving alerts when your application experiences downtime or when a performance issue is detected, you can respond to incidents more promptly. Moreover, the platform allows you to monitor all aspects—spans, logs, errors, and metrics—using a unified query language, simplifying the observability process further. This comprehensive approach ensures that you have all the necessary insights to maintain optimal performance in your distributed systems.
API Access
Has API
API Access
Has API
Integrations
Auth0
BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix ITSM
BigHand AlertManager
ClickHouse
Docker
Erlang
Integrations
Auth0
BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix ITSM
BigHand AlertManager
ClickHouse
Docker
Erlang
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/bmc-helix-operations-management.html
Vendor Details
Company Name
Uptrace
Website
uptrace.dev/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions