Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.
Description
NetOp Cloud serves as an AI-powered network operations platform aimed at streamlining and improving network management for both enterprises and managed service providers. It delivers real-time insights within hybrid and multi-vendor settings, effectively merging traditional and cloud-managed networks into a cohesive dashboard. Among its notable features are predictive analytics for networks, automated solutions for incidents, and smart filtering of alerts, which together can decrease IT ticket submissions by as much as 90% and speed up resolution times. The AI component of NetOp is designed to continuously learn and adapt to the behavior of the network, offering proactive alerts for anomalies, conducting root cause analyses, and either suggesting or executing corrective measures independently. Furthermore, it allows for smooth integration with pre-existing systems through APIs and can scale from single-site implementations to extensive global networks, making it a versatile choice for various organizational needs. This adaptability ensures that organizations can maintain optimal network performance as they grow and evolve.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BMC Helix Business Workflows
Yes
BMC Helix CMDB
Yes
BMC Helix Continuous Optimization
Yes
BMC Helix Digital Workplace
Yes
BMC Helix Discovery
Yes
BMC Helix ITSM
Yes
BMC HelixGPT
Yes
Integrations
BMC Helix Business Workflows
No
BMC Helix CMDB
No
BMC Helix Continuous Optimization
No
BMC Helix Digital Workplace
No
BMC Helix Discovery
No
BMC Helix ITSM
No
BMC HelixGPT
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-operations-management.html
Vendor Details
Company Name
NetOp.Cloud
Country
United States
Website
netop.cloud/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
No
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
No
Trace Individual Transactions
Yes
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Product Features
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No