Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

Network engineers save time with the BackBox Automation Platform for Network Teams by quickly automating and auditing time consuming manual tasks. With a library of over 3,000 pre-built automations and a script-free way to build new ones BackBox makes it easy to get started on your automation journey. BackBox is a point-and-click automation solution for firewall and network device backups, OS updates and patching, configuration compliance audits and remediation, network vulnerability management, network configuration change management, and more.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

A10 Thunder ADC No 
Arista Converged Cloud Fabric No 
Avaya Cloud Office No 
Axway Amplify No 
Bitdefender GravityZone No 
Centreon No 
Check Point IPS No 
Ciena Manage, Control and Plan (MCP) No 
Cisco AnyConnect No 
Forcepoint Trusted Gateway System No 
FortiDDoS No 
FortiSIEM No 
LogRhythm SIEM No 
NetWitness No 
Paessler PRTG No 
Proofpoint Email Protection No 
Radware Alteon No 
Sophos Firewall No 
Syslog-ng No 

Integrations

A10 Thunder ADC Yes 
Arista Converged Cloud Fabric Yes 
Avaya Cloud Office Yes 
Axway Amplify Yes 
Bitdefender GravityZone Yes 
Centreon Yes 
Check Point IPS Yes 
Ciena Manage, Control and Plan (MCP) Yes 
Cisco AnyConnect Yes 
Forcepoint Trusted Gateway System Yes 
FortiDDoS Yes 
FortiSIEM Yes 
LogRhythm SIEM Yes 
NetWitness Yes 
Paessler PRTG Yes 
Proofpoint Email Protection Yes 
Radware Alteon Yes 
Sophos Firewall Yes 
Syslog-ng Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Please contact BackBox for pricing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

BackBox

Founded

2009

Country

United States

Website

backbox.com/request-a-demo/

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management No 
Web Traffic Reporting No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Network Automation

Compliance Monitoring Yes 
Configuration Backup Yes 
Configuration Changes Yes 
Network Orchestration No 
Performance Monitoring Yes 
Tool Access Control No 
Vulnerability Assessments Yes 

Network Security

Access Control No 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls Yes 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

Alternatives

Restorepoint Reviews

Restorepoint

ScienceLogic
Unimus Reviews

Unimus

NetCore j.s.a. (Unimus)