Compare BMC Helix CMDB vs. ServiceNow Configuration Management Database

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

FocalReview®, SpiraLinks flagship tool, allows you to manage your compensation planning and performance processes better. FocalReview® allows you to manage your stock, bonus, and salary plans in different time frames for different employee populations. It also supports multiple languages and currencies. Your HR teams can budget and recommend, analyze, and approve all phases of compensation. This is possible regardless of whether multiple management organizations are involved. Your business strategy can be tied to your compensation practices. Employee performance can be aligned with workforce rewards. FocalReview®, a role-based, highly configurable compensation management module, helps you balance merit, adjustments lump sums, promotions and bonuses. You can pay in multiple languages, currencies, or pay periods, including hourly, annually, and anywhere in between.

FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

R3 Contract Management for GovCon is a practical, flexible, and affordable software solution for small to mid-sized Federal Government Contractors. Organizations use it to manage their contracts and subcontracts, mods, CDRLs, CLINs, and DFAR clauses. Having all of your contracts and contract data in one system allows you to quickly find and locate pertinent information, simply create contract briefs, and manage your CUI/ITAR in our CMMC-compliant system.

OneTimePIM introduces a game-changing approach to managing product information, now featured on Slashdot. Our platform is a hub for all your product data needs, offering seamless distribution across multiple channels, complemented by top-tier e-commerce connectors. Key Highlights: * Comprehensive Package: Free setup, training, and support to fully harness the power of PIM. * Advanced Features: Includes an AI assistant for product descriptions and image captions, sophisticated media manager, automated datasheets, and a distinctive spreadsheet view, all engineered to boost your operational efficiency. * Flexible Integration: Effortlessly connects with your website via APIs, and is compatible with major e-commerce platforms like Shopify, WooCommerce, and Magento. Also integrates with ERP systems for a unified workflow. Our commitment to customer service is unparalleled in the PIM industry. We believe in nurturing long-lasting relationships with our clients, which is why we offer full setup, training, and support at no additional cost with every package. Choose OneTimePIM for a transformative approach to product information management, where efficiency, innovation, and customer partnership converge.