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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BKD is a cloud-based customer relationship management (CRM) solution tailored specifically for automotive dealerships. This platform integrates lead and customer information with a sales pipeline to efficiently manage follow-ups from initial inquiries all the way to potential vehicle purchases. The AI Sidekick feature aids dealership staff during lead interactions by enabling them to send text and email communications in their name, after which the conversation can be handed back to the representative for ongoing engagement. In addition, BKD enhances operations with capabilities for calling and power dialing, conducting vehicle appraisals, and linking dealership inventory to a dealer management system (DMS). It caters to a diverse range of dealerships, including independent and franchise setups, as well as those focused on used vehicles, subprime markets, buy-here-pay-here models, and vehicle acquisition services. Furthermore, the platform offers mobile applications, allowing dealership personnel to conveniently access the CRM through iOS and Android devices, ensuring they stay connected and responsive, regardless of their location.

Description

Foresight™ stands out as the premier platform for managing customer experiences in the automotive sector. It is designed to be fast, powerful, and user-friendly, making it the preferred option for businesses in the industry. With years of technological advancement and innovation, this platform offers a fully-customizable and data-driven solution that operates in real time, empowering users with valuable insights at every interaction point. Our committed teams of consultants collaborate closely with clients from the very beginning, determining essential requirements and tailoring the software to align with brand identities. Following comprehensive training for your team, we assist in implementing the platform across your dealerships within a swift 90-day timeframe, guaranteeing that your new customer experience management strategy is effectively positioned for significant and meaningful engagement with customers. This approach not only enhances operational efficiency but also fosters stronger relationships between businesses and their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BKD.ai

Country

Canada

Website

bkd.ai

Vendor Details

Company Name

Enprecis

Founded

2003

Country

United States

Website

enprecis.com/foresight/

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

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