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Average Ratings 0 Ratings
Description
BKD is a cloud-based customer relationship management (CRM) solution tailored specifically for automotive dealerships. This platform integrates lead and customer information with a sales pipeline to efficiently manage follow-ups from initial inquiries all the way to potential vehicle purchases. The AI Sidekick feature aids dealership staff during lead interactions by enabling them to send text and email communications in their name, after which the conversation can be handed back to the representative for ongoing engagement. In addition, BKD enhances operations with capabilities for calling and power dialing, conducting vehicle appraisals, and linking dealership inventory to a dealer management system (DMS). It caters to a diverse range of dealerships, including independent and franchise setups, as well as those focused on used vehicles, subprime markets, buy-here-pay-here models, and vehicle acquisition services. Furthermore, the platform offers mobile applications, allowing dealership personnel to conveniently access the CRM through iOS and Android devices, ensuring they stay connected and responsive, regardless of their location.
Description
Foresight™ stands out as the premier platform for managing customer experiences in the automotive sector. It is designed to be fast, powerful, and user-friendly, making it the preferred option for businesses in the industry. With years of technological advancement and innovation, this platform offers a fully-customizable and data-driven solution that operates in real time, empowering users with valuable insights at every interaction point. Our committed teams of consultants collaborate closely with clients from the very beginning, determining essential requirements and tailoring the software to align with brand identities. Following comprehensive training for your team, we assist in implementing the platform across your dealerships within a swift 90-day timeframe, guaranteeing that your new customer experience management strategy is effectively positioned for significant and meaningful engagement with customers. This approach not only enhances operational efficiency but also fosters stronger relationships between businesses and their clientele.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BKD.ai
Country
Canada
Website
bkd.ai
Vendor Details
Company Name
Enprecis
Founded
2003
Country
United States
Website
enprecis.com/foresight/
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes