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Description
BIZspa is a spa and massage management system designed specifically for spas, spa resorts, massage centers, and wellness service providers. The platform combines scheduling, online booking, payments, client management, staff planning, room management, reporting, automation, and marketing tools in one system. BIZspa helps businesses reduce no-shows through smart scheduling, confirmations, reminders, and automated communication. Its operational tools help teams improve room and therapist utilization, manage availability, track service time, assign treatments, monitor room status, and coordinate daily appointments. Financial and management features include revenue tracking, therapist hours, occupancy reporting, dashboards, daily overviews, inventory, retail, permissions, and multi-location support. Client experience features include profiles, notes, tags, preferences, visit history, alerts, packages, wallets, loyalty points, health forms, gift cards, and online checkout. Marketing and automation tools support promotions, notifications, email campaigns, SMS campaigns, follow-ups, abandoned cart recovery, auto confirmations, and auto receipts. The platform also offers a 90-day free trial and is positioned as software built mainly for spa and massage businesses rather than generic appointment scheduling. By combining booking, payments, staff scheduling, client management, room utilization, automation, marketing, reporting, and spa-specific workflows, BIZspa helps wellness businesses run more efficiently and profitably.
Description
Your front desk team will have the ability to efficiently schedule appointments, generate reminder cards for clients, adjust appointment times, process payments, offer insights into your services, print consent forms and pre/post treatment guidelines, check a client’s upcoming appointments, and track outstanding balances—all from a single screen. Additionally, they will receive notifications when it is a client’s birthday. Equip your staff with a comprehensive script detailing the services you offer, which should include descriptions, pre and post treatment instructions, and standard protocols. This ensures that they have all the necessary information readily available, empowering them to confidently address inquiries from potential clients and enhance their overall experience. With such resources at their disposal, your team can provide exceptional service and foster a welcoming atmosphere.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$39/month
Free Trial
Yes
Free Version
No
Pricing Details
$20 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BIZspa
Country
United States
Website
bizspa.com
Vendor Details
Company Name
Mack Software
Website
www.macksoftware.com/mspareg.html
Product Features
Massage Therapy
Appointment Management
No
Billing & Invoicing
No
Client Management
No
Email Marketing
No
Employee Management
No
Gift Card Management
No
Multi-Location
No
Point of Sale (POS)
No
Practice Management
No
SOAP Notes
No
Medical Spa
Appointment Management
No
Before & After Pictures
No
Client Management
No
Gift Card Management
No
HIPAA Compliant
No
Inventory Management
No
Package Creation
No
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Multi-Location
No
Payroll Management
No
Point of Sale (POS)
No
Recurring Appointments
No
Spa
Appointment Management
No
Client Management
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Membership Management
No
Online Booking
No
Payroll & Commission
No
Point of Sale (POS)
No
Product Features
Medical Spa
Appointment Management
Yes
Before & After Pictures
No
Client Management
Yes
Gift Card Management
Yes
HIPAA Compliant
Yes
Inventory Management
Yes
Package Creation
No
Salon
Appointment Management
Yes
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
