Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An intuitive, cloud-driven platform streamlines the entire on-and-off boarding procedure efficiently. It offers global HR and payroll outsourcing services in over 100 countries, backed by comprehensive local expertise and delivery. Equipped with integrated calculation and compliance features, it adeptly manages your international workforce. As a centralized HR hub, it also provides outsourced payroll solutions, enabling you to oversee your global team seamlessly. By offering exceptional local support across more than 100 nations, it allows you to concentrate on expanding your business. Scale your operations worldwide without the hassles associated with multiple HR service providers. This HRMS platform is designed with built-in compliance functionalities, supported by our in-country specialists in HR and payroll. You can manage all HR and payroll tasks on our ISO-27001 certified cloud platform. With a global network spanning over 100 countries, we ensure your business receives round-the-clock support, no matter where you are located. This comprehensive solution not only simplifies operations but also enhances your ability to adapt to various market needs effectively.
Description
Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it.
Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly.
Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality.
This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Skillzen
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BIPO
Founded
2004
Country
Singapore
Website
www.biposervice.com
Vendor Details
Company Name
Everhelp
Founded
2021
Country
Poland
Website
www.ever-help.com
Product Features
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No