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Description
An intuitive, cloud-driven platform streamlines the entire on-and-off boarding procedure efficiently. It offers global HR and payroll outsourcing services in over 100 countries, backed by comprehensive local expertise and delivery. Equipped with integrated calculation and compliance features, it adeptly manages your international workforce. As a centralized HR hub, it also provides outsourced payroll solutions, enabling you to oversee your global team seamlessly. By offering exceptional local support across more than 100 nations, it allows you to concentrate on expanding your business. Scale your operations worldwide without the hassles associated with multiple HR service providers. This HRMS platform is designed with built-in compliance functionalities, supported by our in-country specialists in HR and payroll. You can manage all HR and payroll tasks on our ISO-27001 certified cloud platform. With a global network spanning over 100 countries, we ensure your business receives round-the-clock support, no matter where you are located. This comprehensive solution not only simplifies operations but also enhances your ability to adapt to various market needs effectively.
Description
Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it.
Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly.
Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality.
This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Skillzen
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BIPO
Founded
2004
Country
Singapore
Website
www.biposervice.com
Vendor Details
Company Name
Everhelp
Founded
2021
Country
Poland
Website
www.ever-help.com
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management