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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An intuitive, cloud-driven platform streamlines the entire on-and-off boarding procedure efficiently. It offers global HR and payroll outsourcing services in over 100 countries, backed by comprehensive local expertise and delivery. Equipped with integrated calculation and compliance features, it adeptly manages your international workforce. As a centralized HR hub, it also provides outsourced payroll solutions, enabling you to oversee your global team seamlessly. By offering exceptional local support across more than 100 nations, it allows you to concentrate on expanding your business. Scale your operations worldwide without the hassles associated with multiple HR service providers. This HRMS platform is designed with built-in compliance functionalities, supported by our in-country specialists in HR and payroll. You can manage all HR and payroll tasks on our ISO-27001 certified cloud platform. With a global network spanning over 100 countries, we ensure your business receives round-the-clock support, no matter where you are located. This comprehensive solution not only simplifies operations but also enhances your ability to adapt to various market needs effectively.

Description

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Skillzen

Integrations

Skillzen

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BIPO

Founded

2004

Country

Singapore

Website

www.biposervice.com

Vendor Details

Company Name

Everhelp

Founded

2021

Country

Poland

Website

www.ever-help.com

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

PEO

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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