Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
BIM POS specializes in delivering a comprehensive array of point-of-sale, ERP (Enterprise Resource Planning), and IT solutions tailored for the hospitality and retail sectors.
Our innovative offerings encompass everything from front-end customer interaction tools to sophisticated back-end operational management systems.
Having successfully implemented software solutions in over 20 countries, our dedicated team continually strives to develop world-class features that are essential for enhancing everyday business activities, particularly regarding performance, marketing strategies, and operational efficiency.
With an impressive 96% customer retention rate and a commitment to professional service, we aim to transform the management of businesses, making it both seamless and efficient.
Our vision is to empower businesses to thrive in a competitive landscape through cutting-edge technology and unparalleled support.
Description
Enable your team to engage with customers from any location effortlessly. Zailab’s cloud-enabled platform streamlines the tracking of client interactions across various channels while providing essential insights to effectively manage your team from afar. As your organization grows, maintaining genuine human connections is crucial. Equip your agents with the valuable customer insights they need to foster authentic relationships and deliver exceptional service. With level-1 PCI/GDPR compliance and an impressive 99.9% uptime guarantee, we prioritize the safety and security of your business data at all times. Set up your contact center in under a week, thanks to our dedicated implementation and training specialists who will ensure a smooth transition from demo to operational status quickly. Our support team is committed to addressing your technical challenges efficiently and effectively. At Zailab, we are passionate about discovering sustainable solutions to customer needs, ensuring a lasting impact on customer satisfaction. As we move forward, we remain dedicated to evolving our platform to better serve both your team and your clients.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Deliverect
Yes
JDeveloper
Yes
Microsoft Excel
Yes
Microsoft Power BI
Yes
SAP Analytics Cloud
Yes
Salesforce Agentforce Service
No
Zoho CRM
No
Integrations
Deliverect
No
JDeveloper
No
Microsoft Excel
No
Microsoft Power BI
No
SAP Analytics Cloud
No
Salesforce Agentforce Service
Yes
Zoho CRM
Yes
Pricing Details
$500.00/one-time/user
Free Trial
Yes
Free Version
No
Pricing Details
$1 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BIM POS
Founded
2008
Country
Lebanon
Website
www.bimpos.com
Vendor Details
Company Name
Zailab
Founded
2013
Country
Ireland
Website
www.zailab.com
Product Features
Bakery
Accounting Management
No
Customer Management
No
Inventory Management
No
Labor Cost Calculator
No
Nutrition & Ingredient Labels
No
Nutrition Analysis
No
Production Management
No
Recipe / Formula Costing
No
Recipe / Formula Management
No
Sales History
No
Sales Management
No
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
Yes
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
Yes
Payroll Management
No
Point of Sale (POS)
Yes
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
Yes
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No