Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BERS® is a software as a service (SAAS) solution that allows you to effortlessly convert your content into impressive digital experiences without requiring any coding skills. With BERS®, you gain access to a wide range of publishing formats, including Mobile Apps, Corporate Bookstands, Microsites, Web-Brochures, Digital Signage, and more. This platform is equipped with numerous ready-made interactive features that simplify the process of creating digital content; options like Mobile Apps, Microsites, Onepagers, and Digital Brochures are just a few examples. BERS® empowers you to harness the full potential of your content, providing a continuously expanding library of widgets that are ready for use. These include parallax effects, blending animations, media players, graphs, tables, galleries, overlays, and interactive maps. Our dedicated team is also happy to customize additional powerful interactions based on your unique needs. This service is not only quick and dependable, but it also prioritizes user experience and attention to detail. Ultimately, BERS® combines beauty with functionality, utilizing animations to deliver immediate feedback and enhance user engagement. As a result, you can create visually stunning digital experiences that captivate your audience.
Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
No
Alhena
No
Assembled
No
Attentive
No
Boostopia
No
Calabrio Quality Management
No
Canopy
No
Echo AI
No
Forethought
No
Guru
No
Integrations
5X
Yes
Alhena
Yes
Assembled
Yes
Attentive
Yes
Boostopia
Yes
Calabrio Quality Management
Yes
Canopy
Yes
Echo AI
Yes
Forethought
Yes
Guru
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
Contact Gladly for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BERS
Country
Germany
Website
be.rs/landingpage/
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes