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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BERS® is a software as a service (SAAS) solution that allows you to effortlessly convert your content into impressive digital experiences without requiring any coding skills. With BERS®, you gain access to a wide range of publishing formats, including Mobile Apps, Corporate Bookstands, Microsites, Web-Brochures, Digital Signage, and more. This platform is equipped with numerous ready-made interactive features that simplify the process of creating digital content; options like Mobile Apps, Microsites, Onepagers, and Digital Brochures are just a few examples. BERS® empowers you to harness the full potential of your content, providing a continuously expanding library of widgets that are ready for use. These include parallax effects, blending animations, media players, graphs, tables, galleries, overlays, and interactive maps. Our dedicated team is also happy to customize additional powerful interactions based on your unique needs. This service is not only quick and dependable, but it also prioritizes user experience and attention to detail. Ultimately, BERS® combines beauty with functionality, utilizing animations to deliver immediate feedback and enhance user engagement. As a result, you can create visually stunning digital experiences that captivate your audience.

Description

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
Alhena No 
Assembled No 
Attentive No 
Boostopia No 
Calabrio Quality Management No 
Canopy No 
Echo AI No 
Forethought No 
Guru No 
Kindo No 
OmniPanel No 
Pandium No 
Refold No 
ReturnPro No 
Shopify No 
Thankful No 
Truto No 
Tymeline No 
Workers by Delos No 

Integrations

5X Yes 
Alhena Yes 
Assembled Yes 
Attentive Yes 
Boostopia Yes 
Calabrio Quality Management Yes 
Canopy Yes 
Echo AI Yes 
Forethought Yes 
Guru Yes 
Kindo Yes 
OmniPanel Yes 
Pandium Yes 
Refold Yes 
ReturnPro Yes 
Shopify Yes 
Thankful Yes 
Truto Yes 
Tymeline Yes 
Workers by Delos Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Contact Gladly for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BERS

Country

Germany

Website

be.rs/landingpage/

Vendor Details

Company Name

Gladly

Founded

2014

Country

United States

Website

www.gladly.ai/get-started/

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Alternatives

Alternatives

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