Average Ratings 16 Ratings
Average Ratings 0 Ratings
Description
Transform Your Sales and Unlock New Revenue Streams with AI.
Are you exhausted from dedicating endless hours to repetitive sales activities, which leaves you with minimal opportunity to cultivate valuable relationships with your prospects?
Get ready to put on your sales helmets and take off with B2B Rocket!
This innovative sales automation tool will elevate your sales process to new heights, driving significant growth and maximizing revenue potential.
Company Overview: Prepare for an Extraordinary Journey
B2B Rocket stands out as a revolutionary sales automation solution.
Think of it as attaching a powerful rocket booster to your sales team, providing them with AI-enhanced agents capable of expertly managing every phase of the sales journey. From the initial spark of attracting leads to the explosive stage of closing deals, this platform is designed to support your success like never before. Additionally, with its intuitive interface, your team can easily navigate the complexities of the sales process, allowing for greater efficiency and effectiveness in achieving their goals.
Description
Enhance your customer service experience using Cisco Finesse, a state-of-the-art desktop solution designed for both agents and supervisors that fosters collaboration among the teams interacting with your service organization. With its user-focused design, Finesse not only boosts the satisfaction levels of customer care representatives but also seamlessly integrates with the Cisco Collaboration suite while adhering to industry standards. The platform enables cost-effective customization of agent and supervisor interfaces via open web 2.0 APIs, making it simple to incorporate additional value-added applications. Cisco Finesse merges conventional contact center capabilities into a lightweight, browser-based desktop, eliminating the need for client-side installations. It offers a single, adaptable interface, or cockpit, which grants customer care providers swift access to various resources and information, ultimately leading to quicker and more precise service delivery. Furthermore, this innovative solution makes it easier for teams to communicate and collaborate effectively, enhancing overall operational efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Altair Knowledge Hub
Axis LMS
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Integrations
Altair Knowledge Hub
Axis LMS
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
B2B Rocket
Founded
2022
Country
United States
Website
www.b2brocket.ai/
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/contact-center/finesse/index.html
Product Features
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management