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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

B2B Portal is a sophisticated cloud-based e-commerce platform designed exclusively for the intricacies of business-to-business transactions, rather than being a repurposed solution for consumer markets, allowing organizations to transition from outdated, isolated processes to a cohesive digital sales environment. This platform features a genuine B2B ordering portal that seamlessly integrates with existing systems such as ERP and PIM, ensuring that product information, inventory levels, pricing, and orders are updated in real time without the need for middleware or risking data loss. As a result, it facilitates self-service catalogs that include tiered pricing structures, offers tailored to specific contracts, bulk order capabilities, approval workflows, and access controls customized for various buyer roles. In addition to centralizing order management and processing, it streamlines routine operations like quote-to-cash workflows and inventory synchronization, which significantly minimizes errors and speeds up order fulfillment timelines. The system also allows for the customization of workflows and pricing models to suit distinct business requirements, while providing robust analytics and reporting features that yield valuable insights into overall performance. Overall, B2B Portal empowers companies to enhance their operational efficiency and drive growth through a modernized digital framework.

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP
Amazon Seller Central
BigCommerce
Dokan Multivendor Marketplace
EasyPost
Ecwid
Epicor CMS
Infor CRM
Magento
Microsoft Dynamics 365
NetSuite
Odoo
Oracle Fusion Cloud ERP
Plex
Proalpha
QAD Adaptive ERP
SAP Cloud Platform
SYSPRO ERP
Sage 100
Shopify

Integrations

Acumatica Cloud ERP
Amazon Seller Central
BigCommerce
Dokan Multivendor Marketplace
EasyPost
Ecwid
Epicor CMS
Infor CRM
Magento
Microsoft Dynamics 365
NetSuite
Odoo
Oracle Fusion Cloud ERP
Plex
Proalpha
QAD Adaptive ERP
SAP Cloud Platform
SYSPRO ERP
Sage 100
Shopify

Pricing Details

€1,800 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SyncSpider

Founded

2016

Country

Austria

Website

b2bware.com

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Product Features

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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