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ease
features
design
support

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Description

Translate audio in over 30 languages and tailor your translations to reflect your organization’s unique terminology, using your chosen programming language. Experience the advantages of fast and dependable speech translation, driven by advanced neural machine translation technology. With just one API call, you can generate both speech-to-speech and speech-to-text translations seamlessly. Speech Translation captures the essence of complete sentences, ensuring precise and fluent translations, which enhances communication among speakers of various languages. You can also personalize speech recognition and translation for terminology that is specific to your business sector. Build and implement a custom translation system without needing expertise in machine learning. Additionally, Speech Translation has the capability to eliminate verbal fillers (like "um" and "uh"), remove repeated phrases, insert appropriate punctuation and capitalization, and filter out profanities, resulting in more polished translations. This allows you to provide translations that are not only accurate but also easy to read, thanks to an engine specifically designed to normalize speech output. Ultimately, this technology streamlines cross-lingual communication and fosters better understanding in diverse environments.

Description

Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure AI Services
Microsoft Azure

Integrations

Azure AI Services
Microsoft Azure

Pricing Details

$0.36 per hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/products/ai-services/speech-translation/

Vendor Details

Company Name

Manam Infotech

Founded

2007

Country

India

Website

www.manamtech.com/ivr-banking.html

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Alternatives

Alternatives

VoiceGuide IVR Reviews

VoiceGuide IVR

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