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support

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Description

Azure Monitor enhances the reliability and efficiency of your applications and services by providing a holistic approach to gathering, analyzing, and responding to telemetry from both cloud and on-premises settings. This tool enables you to gain insights into the performance of your applications while also proactively detecting problems that may impact them and their associated resources. By leveraging Azure Monitor, organizations can ensure better service continuity and improve user satisfaction through timely interventions.

Description

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

24Cevent Yes 
All Quiet Yes 
Azure Data Explorer Yes 
Azure DevOps Yes 
Azure Local Yes 
Azure Marketplace Yes 
Beats Yes 
Centreon Yes 
Elastic Observability Yes 
F5 NGINXaaS for Azure Yes 
HCL IntelliOps Event Management Yes 
InfluxDB Yes 
JAMS Incident Management Yes 
NXLog Yes 
Observo AI Yes 
OpenTelemetry No 
ServiceTeam ITSM Yes 
Squadcast Yes 
Vivantio Yes 
root9 Yes 

Integrations

24Cevent No 
All Quiet No 
Azure Data Explorer No 
Azure DevOps No 
Azure Local No 
Azure Marketplace No 
Beats No 
Centreon No 
Elastic Observability No 
F5 NGINXaaS for Azure No 
HCL IntelliOps Event Management No 
InfluxDB No 
JAMS Incident Management No 
NXLog No 
Observo AI No 
OpenTelemetry Yes 
ServiceTeam ITSM No 
Squadcast No 
Vivantio No 
root9 No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/monitor/

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/products/mainframe/watchtower-observability

Product Features

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

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