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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Create immersive communication experiences leveraging the robust platform that supports Microsoft Teams. Azure Communication Services offers comprehensive communication APIs that integrate seamlessly into your applications across any device and platform, utilizing the same dependable and secure infrastructure as Microsoft Teams. Engage your customers wherever they are with a fully managed communication solution. Provide users with video, voice, chat, and text messaging capabilities across your applications, websites, and mobile devices. Rely on a trusted global platform that millions engage with daily. Expand your reach without sacrificing security by utilizing the most secure and compliant cloud services available. Seamlessly connect users across both web and mobile applications. Enhance your applications by incorporating communication workflows through versatile SDKs and APIs that cater to popular platforms and programming languages such as iOS, Android, Web, .NET, and JavaScript. Additionally, take advantage of a global network designed for low latency that automatically scales to accommodate your needs. Finally, ensure the delivery of reliable, enterprise-grade calling and chat functionalities to enhance user interaction.

Description

Blocks serves as a comprehensive API platform, enabling developers and businesses to purchase tailor-made API "blocks" and SDKs to create their own unique solutions. TelebuHub acts as an all-in-one cloud call center solution, equipped with a full suite of tools and applications essential for managing inbound, outbound, or blended contact center operations. Users can effortlessly record calls, evaluate agents' performance, and produce real-time or historical reports with just a few clicks. The platform offers various dialing options, including preview, progressive, and predictive dialers, as well as the ability to initiate pre-recorded voice broadcasts. Customers can engage with your services for free by confirming details, verifying cash on delivery (COD) transactions, or expressing interest through our innovative missed call number services. Additionally, you can utilize pre-recorded voice messages to remind clients of overdue debts, conduct surveys to gauge customer satisfaction, or implement automated dialing systems that connect with live agents as needed. Overall, these features empower businesses to enhance their communication strategies and optimize customer interactions effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Activepieces Yes 
Azure Marketplace Yes 
ElectroNeek Yes 
Microsoft Azure Yes 

Integrations

Activepieces No 
Azure Marketplace No 
ElectroNeek No 
Microsoft Azure No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/communication-services/

Vendor Details

Company Name

Telebu

Country

India

Website

telebu.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Product Features

API Management

API Design No 
API Lifecycle Management No 
Access Control No 
Analytics No 
Dashboard No 
Developer Portal No 
Testing Management No 
Threat Protection No 
Traffic Control No 
Version Control No 

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

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