Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Small service and repair companies, from one technician to a few dozen, use AyaNova to run their day: create work orders, drag and drop them onto the schedule, turn quotes into jobs, and let preventive maintenance generate its own work orders on time.
Track customer equipment with full service history, meter readings and warranty. Manage parts in several warehouses, with serial numbers, stock levels and purchase orders. Set special pricing and response times with service contracts. Customers can log in to request service and check on their jobs, and get notified by email or text.
Use it from a browser on a PC, Mac, tablet or phone; on a phone it installs like an app. Choose our hosting, or put it on your own Windows or Linux server. QuickBooks Desktop integration included.
Made by a company that ran its own repair shop, selling direct since 1998. Try it free for two weeks with free setup help. Support by email, no implementation fees.
Description
Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.
API Access
Has API
Yes
API Access
Has API
No
Integrations
QuickBooks Desktop Pro
No
Pricing Details
$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.
Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.
Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.
Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ground Zero Tech-Works
Founded
1996
Country
Canada
Website
www.ayanova.com
Vendor Details
Company Name
Networks & More!
Website
www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
No
For Electricians
No
For Field Service Businesses
Yes
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
Yes
Job Tracking
Yes
Payments
No
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
No
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Task Management
Yes
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
Yes