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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Small service and repair companies, from one technician to a few dozen, use AyaNova to run their day: create work orders, drag and drop them onto the schedule, turn quotes into jobs, and let preventive maintenance generate its own work orders on time. Track customer equipment with full service history, meter readings and warranty. Manage parts in several warehouses, with serial numbers, stock levels and purchase orders. Set special pricing and response times with service contracts. Customers can log in to request service and check on their jobs, and get notified by email or text. Use it from a browser on a PC, Mac, tablet or phone; on a phone it installs like an app. Choose our hosting, or put it on your own Windows or Linux server. QuickBooks Desktop integration included. Made by a company that ran its own repair shop, selling direct since 1998. Try it free for two weeks with free setup help. Support by email, no implementation fees.

Description

The Service Attendant offers a wealth of robust features, allowing you to utilize just the Service module or expand with additional components to tailor your service management software to your needs. Interested in reducing paper usage? It includes standard functionalities for PDF, Excel documents, Email/Text Messaging, and Image and Signature capture. Additionally, it accommodates both custom forms and industry-standard templates. Since 1998, we have been supplying software specifically designed for repair shops within the electronic and appliance service sectors. Service Attendant undergoes annual updates, incorporating feedback from service experts across numerous trades to enhance its utility. Our mission has consistently been to develop repair tracking software that not only boosts efficiency but also helps you stay organized. Equip your mobile workforce with our intuitive field service management software, designed to function seamlessly even in areas with limited internet connectivity, ensuring you remain productive no matter where you are. This adaptability is vital for today's fast-paced service environments.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Desktop Pro Yes 

Integrations

QuickBooks Desktop Pro No 

Pricing Details

$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.

Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.

Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Trial Yes 
Free Version No 

Pricing Details

$599 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ground Zero Tech-Works

Founded

1996

Country

Canada

Website

www.ayanova.com

Vendor Details

Company Name

Cyber Cove Solutions

Founded

1998

Country

Canada

Website

www.cybercovesolutions.com

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing Yes 
Job Tracking Yes 
Payments No 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking No 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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