Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reduce the time required for transcribing videos or audio files to mere minutes and seamlessly navigate to key moments by either scanning through the transcript or employing keyword searches to pinpoint significant events. The rapid evidence review process allows you to quickly access a time-synced auto-transcript that highlights critical moments in the video evidence, ensuring that every detail is captured accurately. With Transcription Assistant, a specialized editing tool, professionals in your agency are equipped to swiftly review and refine transcripts as needed. This innovative platform enables users to conduct evidence reviews and generate transcripts all in one secure environment provided by Axon. Experience the convenience of auto-transcripts that are available within minutes, contrasting sharply with the lengthy days or weeks typical of traditional human transcription methods. In addition to streamlining the transcription process, Axon's comprehensive ecosystem plays a vital role in enhancing safety and protection across various locations. By integrating these advanced tools, agencies can enhance their operational efficiency while maintaining the integrity of crucial information.
Description
Nexivo is an innovative, cloud-based contact center solution developed by Corecognitics, designed to facilitate customer interactions through various channels such as chat, voice, SMS, WhatsApp, and web platforms. Equipped with multilingual AI agents, it efficiently handles inquiries, bookings, and call routing in over 100 languages, while also ensuring smooth integration with services like WhatsApp and Microsoft Teams to minimize wait times and enhance first-contact resolution rates. Among its features are live transfers, cloud-based dashboards, automatic transcripts, and comprehensive analytics, all aimed at improving agent efficiency and providing a tailored, scalable customer experience for both remote and in-office teams. Additionally, Nexivo's user-friendly interface allows for easy navigation, ensuring that agents can focus on delivering exceptional service without unnecessary distractions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Axon
Founded
1993
Country
Australia
Website
www.axon.com/products/auto-transcribe
Vendor Details
Company Name
Core Cognitics
Country
United Kingdom
Website
nexivo.corecognitics.com
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis