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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Axioma CRM designed for service-oriented businesses enables you to prioritize customer needs, greatly enhancing their service experience. A robust CRM should indeed be accessible online, as modern work environments require agility and adaptability. With the rise of mobile technology, instant access to necessary information from anywhere is becoming a standard expectation. To ensure that your information remains consistent across all departments, it is crucial to integrate with other business systems. The various modules of Axioma CRM empower you to effectively manage your contact database, providing a comprehensive view on a single screen that includes real-time updates on activities, emails, exchanged documents, ongoing negotiations, and customer requests. It is also important to nurture the database through strategic initiatives aimed at fostering customer loyalty and generating new referrals. Additionally, the marketing module within Axioma CRM allows for the selection of specific target groups, facilitating the delivery of tailored communications to enhance engagement and response rates. Overall, these features work synergistically to streamline operations and boost customer satisfaction.

Description

Place your customers at the core of your retail operations. By utilizing a comprehensive suite of essential retail solutions, cloud services, and technology provided by Oracle, you will acquire the necessary insights and flexibility to enhance customer satisfaction at every interaction. Fashion retail consumers desire immediate access to the latest trends and expect a cohesive experience across various platforms. Attain precise, real-time inventory planning that facilitates growth, boosts profit margins, and enhances customer experiences. Retailers need to ensure that the right products are available in the right locations to swiftly meet customer needs. Utilizing specialized software combined with integrated data analytics can optimize operations, meet demand profitably, and foster brand loyalty while collecting valuable consumer insights. As consumer behaviors shift, and as competition and technology evolve, grocery retailers find themselves compelled to reevaluate their delivery models, customer engagement strategies, and inventory management practices to remain competitive in the marketplace. This continuous adaptation is essential for sustaining long-term success and meeting the dynamic needs of today's consumers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Oracle Cloud Infrastructure
Oracle Retail Xstore Point of Service
Oracle University

Integrations

Amazon Web Services (AWS)
Oracle Cloud Infrastructure
Oracle Retail Xstore Point of Service
Oracle University

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Axioma

Country

Italy

Website

axioma.it/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/retail/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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