Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Axioma CRM designed for service-oriented businesses enables you to prioritize customer needs, greatly enhancing their service experience. A robust CRM should indeed be accessible online, as modern work environments require agility and adaptability. With the rise of mobile technology, instant access to necessary information from anywhere is becoming a standard expectation. To ensure that your information remains consistent across all departments, it is crucial to integrate with other business systems. The various modules of Axioma CRM empower you to effectively manage your contact database, providing a comprehensive view on a single screen that includes real-time updates on activities, emails, exchanged documents, ongoing negotiations, and customer requests. It is also important to nurture the database through strategic initiatives aimed at fostering customer loyalty and generating new referrals. Additionally, the marketing module within Axioma CRM allows for the selection of specific target groups, facilitating the delivery of tailored communications to enhance engagement and response rates. Overall, these features work synergistically to streamline operations and boost customer satisfaction.
Description
Place your customers at the core of your retail operations. By utilizing a comprehensive suite of essential retail solutions, cloud services, and technology provided by Oracle, you will acquire the necessary insights and flexibility to enhance customer satisfaction at every interaction. Fashion retail consumers desire immediate access to the latest trends and expect a cohesive experience across various platforms. Attain precise, real-time inventory planning that facilitates growth, boosts profit margins, and enhances customer experiences. Retailers need to ensure that the right products are available in the right locations to swiftly meet customer needs. Utilizing specialized software combined with integrated data analytics can optimize operations, meet demand profitably, and foster brand loyalty while collecting valuable consumer insights. As consumer behaviors shift, and as competition and technology evolve, grocery retailers find themselves compelled to reevaluate their delivery models, customer engagement strategies, and inventory management practices to remain competitive in the marketplace. This continuous adaptation is essential for sustaining long-term success and meeting the dynamic needs of today's consumers.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Oracle Cloud Infrastructure
Yes
Oracle Retail Xstore Point of Service
No
Oracle University
No
Integrations
Amazon Web Services (AWS)
No
Oracle Cloud Infrastructure
No
Oracle Retail Xstore Point of Service
Yes
Oracle University
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Axioma
Country
Italy
Website
axioma.it/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/retail/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No