Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.
Description
Cloud9 enhances trading environments by offering a comprehensive range of communication, analytics, and transcription solutions. Our cloud-driven platform revolutionizes trader interactions with a dependable, cost-effective, and compliant service tailored to the specific requirements of institutional traders. The Cloud9 framework efficiently gathers, organizes, and presents real-time metadata and transcriptions. This carefully designed workflow enables firms to effectively capture voice data, providing a thorough insight into market intelligence for front office operations. With APIs connecting to leading industry voice infrastructure providers, Cloud9 ensures superior connectivity, seamless third-party integration, and valuable data sets for the trading floors of both today and the future. Additionally, our platform is built to adapt as the market evolves, ensuring that traders remain at the forefront of innovation.
API Access
Has API
API Access
Has API
Integrations
Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Horizon Hosted Phone System
Microsoft Teams
Roghnu
Skype
Weave
Integrations
Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Horizon Hosted Phone System
Microsoft Teams
Roghnu
Skype
Weave
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avotus
Founded
1981
Country
Canada
Website
www.avotus.com
Vendor Details
Company Name
Symphony Communication
Founded
2014
Country
United States
Website
symphony.com/voice/cloud9/
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Wireless Expense Management
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking