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Description
Avirato is a cloud-based solution designed for managing properties, specifically catering to hotels and various types of accommodations. This system integrates essential functions such as reservation management, front-desk operations, room allocation, housekeeping coordination, invoicing, and reporting, all while providing a booking engine, channel manager, and revenue-management capabilities. Staff members can efficiently oversee availability and pricing across multiple connected online travel agencies, with incoming reservations automatically populating a central property calendar. Additionally, the platform includes features for payment processing, guest registration processes, online check-in, and comprehensive guest management. Avirato serves hotels, hostels, tourist apartments, and other lodging establishments that require streamlined management of daily tasks and online distribution on a single platform. The service offers various subscription plans that combine these functionalities, and users can try the system free for 20 days without needing to provide credit card information. This trial allows potential customers to thoroughly assess the system's capabilities before making a commitment.
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Holded
Yes
Mercado Pago
Yes
PayPal
Yes
SALTO KS
Yes
Stripe
Yes
Vrbo
Yes
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Expedia
No
Holded
No
Mercado Pago
No
PayPal
No
SALTO KS
No
Stripe
No
Vrbo
No
Pricing Details
Plans are quoted based on the number of rooms or units. There are no per-booking commissions or per-user fees. A 20-day free trial is available without a credit card. Integrations have no connection fee, though third-party providers may charge separately.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avirato, S.L.
Founded
2013
Country
Spain
Website
www.avirato.com
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Product Features
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No