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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Automox is a cloud-native solution that is accessible worldwide, providing effective management for OS and third-party patches, security settings, and custom scripts across Windows, Mac, and Linux systems through a user-friendly console. This platform allows IT and SecOps teams to swiftly gain oversight and control over on-premises, remote, and virtual endpoints, eliminating the need for expensive infrastructure deployment. By streamlining these processes, Automox enhances operational efficiency and strengthens security measures across diverse environments.

Description

ServiceNow® Problem Management streamlines the process of restoring services, often enabling the prevention of future issues altogether. By utilizing a systematic workflow that identifies root causes and resolves problems, ServiceNow allows organizations to eradicate recurring incidents and lessen the effects of unforeseen disruptions. Through automated workflows, problem managers can conveniently document both workarounds and solutions, allowing IT teams to concentrate on their tasks and enhance productivity. With a unified perspective on incidents and related changes, IT professionals can provide quicker responses and effective resolutions. Accelerate the resolution process, reduce interruptions, and lessen the consequences by disseminating solutions and workarounds. Identify and tackle potential points of failure while assessing the impact of issues all in a single platform. By equipping IT with the tools to tackle problems at their origin, the likelihood of future disruptions from repeated incidents is significantly diminished. Furthermore, sharing updates with service subscribers fosters greater transparency and facilitates more effective collaboration among teams. As a result, organizations can work more cohesively and efficiently to improve overall service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
Blink
CrowdStrike Falcon
Freshservice
JumpCloud
JupiterOne
Lucidum
OctoXLabs
Okta
Slack
Sunrise HR Case Management
Sunrise IT Service Management
Teamstack
ThreatAware
openITCOCKPIT

Integrations

Axonius
Blink
CrowdStrike Falcon
Freshservice
JumpCloud
JupiterOne
Lucidum
OctoXLabs
Okta
Slack
Sunrise HR Case Management
Sunrise IT Service Management
Teamstack
ThreatAware
openITCOCKPIT

Pricing Details

$3.00
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automox

Founded

2015

Country

United States

Website

www.automox.com

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/problem-management.html

Product Features

Computer Security

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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