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Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Our software boosts profitability by concentrating on the management of sales, operations, and billing specifically for portable storage companies. Stella features a web-based interface tailored for businesses that prioritize exceptional customer experiences, driving increased sales, optimizing operations, and facilitating smooth billing processes. The development of Stella commenced in June 2019 with the vision of creating a next-generation management solution for portable storage companies, regardless of their size. By utilizing Stella, you can effectively lower overhead costs while enhancing overall operational efficiency. Its capabilities were crafted to maximize sales potential, simplify operational workflows, and ensure accurate billing without errors. Stella is designed as a comprehensive solution to oversee all aspects of your portable storage business. It allows for the management and tracking of sales alongside built-in follow-up reminders, as well as features for logging calls, emails, notes, and scheduling confirmations. With this tool at your disposal, you can rest assured that your important leads are being expertly managed and attended to. Ultimately, Stella equips your business with the resources needed to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
6Storage
Amazon Web Services (AWS)
Authorize.Net
CardConnect
Cubby
Google Calendar
Google Cloud Platform
Google Maps
Hummingbird
Microsoft Outlook
Integrations
6Storage
Amazon Web Services (AWS)
Authorize.Net
CardConnect
Cubby
Google Calendar
Google Cloud Platform
Google Maps
Hummingbird
Microsoft Outlook
Pricing Details
$2.25 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Stella
Founded
2019
Country
United States
Website
www.runstella.com
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location