Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gnani.ai's AI-driven virtual assistant is a powerful and adaptable solution aimed at greatly improving customer interactions while simultaneously lowering operational expenses. This platform provides a low-code/no-code interface with more than 100 pre-configured workflows, enabling organizations to launch their services in under a week. It accommodates over 40 languages, guarantees immediate responses, and achieves a remarkable 70% cut in operational costs. Thanks to its sophisticated natural language understanding (NLU) features, it can effectively manage queries with multiple intents and entities, maintaining over 90% accuracy. Additionally, the system incorporates continuous unsupervised learning, which guarantees that the virtual assistant evolves and enhances its performance over time. With such impressive capabilities, businesses can expect not only efficiency but also a significant boost in user satisfaction.

Description

Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

Integrations

Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/ai-powered-virtual-assistant/

Vendor Details

Company Name

Skit.ai

Country

India

Website

skit.ai/

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

Dialogflow Reviews

Dialogflow

Google
Talkie.ai Reviews

Talkie.ai

Talkie