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Description
Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.
Description
Stay engaged with your guests to witness your business flourish! From the moment they book until after they check out, maintaining a connection with your guests can greatly enhance their overall experience. The e-GDS Survey serves as a crucial tool for elevating your guests' satisfaction levels. Listening to your clients is the most effective method for refining their experience and facilitating improvements in service promptly and efficiently. With the e-GDS Survey, you can reach out to your clients at each stage of their journey, starting from the initial booking across all channels to the post-stay feedback, including special occasions. This approach enables you to gather direct reviews, understand your clients better, and foster more enjoyable guest experiences. By focusing on guest loyalty, boosting reservations, and consistently enhancing service quality, you can set your business on a path to remarkable growth! Furthermore, leveraging this information can help you tailor your offerings to meet the evolving needs of your clientele.
API Access
Has API
API Access
Has API
Integrations
IFTTT
Mailchimp
Signature
Slack
Tokeet
Zapier
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tokeet
Founded
2015
Country
Canada
Website
www.useautomata.com
Vendor Details
Company Name
e-GDS
Founded
1997
Country
Portugal
Website
www.e-gds.com/en/Main/Your-Solutions/Survey.aspx
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video